Summary
Overview
Work History
Education
Skills
LANGUAGES
Additional Information
Timeline
Generic

Evelyn Petlinsky

Boise

Summary

Dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Excellent time management skills combined with a superior knowledge of the customer service industry. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. Bilingual, hardworking, and ready to join my next team.

Overview

7
7
years of professional experience

Work History

Dental Hygiene Assistant

Grant Dental
06.2024 - Current

Managed patient seating arrangements in assigned rooms.

Performed PA's and various dental imaging procedures.

Supported doctor throughout examinations following hygiene protocols.

Coordinated follow-up hygiene appointments for patients.

Ensured cleanliness of the room after each use, promoting a safe environment.

Maintained sterile environment ensuring hygiene.

Guest Services

Lee Read Diamonds
08.2023 - 06.2024
  • Answered and managed incoming and outgoing phone calls, providing accurate information and resolving customer inquiries
  • Processed payments, including cash, debit, and credit transactions, to ensure accurate and timely completion of payments
  • Developed an in-depth knowledge of jewelry products, allowing for accurate and detailed customer advice and recommendations
  • Built relationships with customers to ensure their satisfaction and loyalty

Shift Lead

Clean Juice
07.2021 - 08.2023
  • Developed and maintained positive relationships with customers, suppliers
  • Monitored team performance, identified areas of weaknesses and provided timely interventions to ensure targets were met
  • Managed the recruitment process, trained and mentored new hires, and provided guidance to existing team members
  • Processed payments and balanced the register at the end of the shift

Supervisor

Papa Murphy's
05.2018 - 07.2021
  • Monitored and evaluated employee performance, providing feedback and coaching to ensure job expectations were met
  • Ensured compliance with company policies and procedures, resulting in a successful audit with no issues
  • Supervised a team of8 employees, ensuring that tasks were completed in a timely and accurate manner

Education

High School Diploma - undefined

Penn Foster
Scranton
05.2022

Skills

  • Ability to Multitask
  • Teamwork
  • Leadership Skills
  • Communication Skills
  • Customer Service
  • Ability to Work Under Pressure
  • Fast Learner
  • Time Management

LANGUAGES

English - Highly proficient
Russian - Good working knowledge
Ukrainian - Very good command

Additional Information

Trained how to take X-rays, Panoramic, Itero Scans at current but don’t have a certification. Current job doesn’t provide certifications for x-rays

Timeline

Dental Hygiene Assistant

Grant Dental
06.2024 - Current

Guest Services

Lee Read Diamonds
08.2023 - 06.2024

Shift Lead

Clean Juice
07.2021 - 08.2023

Supervisor

Papa Murphy's
05.2018 - 07.2021

High School Diploma - undefined

Penn Foster
Evelyn Petlinsky