IT Technical Support Intern
Sheraton Surabaya Hotel and Towers
Surabaya, Indonesia
01.2021 - 07.2021
- Worked in office lab environment to test, debug and operate developed systems.
- Supported team needs with research and problem-solving abilities.
- Analyzed current information and helped develop plans to address needs.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices and software to set up work stations for employees.
- Helped department set up equipment for meetings, events and operations.
- Contributed within team environment by assisting and interfacing with full-time software engineers.
- IT Management
- IT Audit