Boedi Satrio
Sales Management, Business Leader, Telco Enthusiast And IT Profesionals
Jakarta
Summary
Talented Account Director offering 15 over years of Telco experience. Focused on providing first-rate support to valuable accounts. Excellent planning and decision making abilities with a creative eye for detail.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Sales and Account Director
Enhancesys Innovations Limited
Jakarta
03.2021 - Current
- Applied business and marketing knowledge to develop briefs and pitches for customer projects.
- Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
- Oversaw team of 8 professionals handling Upsell, Project delivery and Operations for Indonesian Telco accounts.
- Identified opportunities for growth within country territory and in the region to reach sales goal.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Sales Director
Cuscapi Berhad MY
Jakarta
11.2019 - 01.2021
- Created effective marketing campaigns to reinforce branding initiatives and maximize outreach.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Develop business plan and sales strategy to achieve sales goals and company profitability
- Drive business meetings and responsible to present information and analysis on project performance.
- Worked with clients to increase knowledge of Product Portfolio and business needs.
Senior Account Director
Nokia
Jakarta
01.2018 - 01.2019
- Served as point of contact for clients and met with key accounts to discuss satisfaction with service and resolve conflicts in order to solidify business relationships.
- Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
- Identified new leads and grew network thru meeting with various department of customer organization and researching potential business relationships.
- Liaised between account holders and representatives to resolve issues and maintain satisfaction of over various Telco customers.
Country Manager
Comptel Corporation
Jakarta
05.2010 - 01.2018
- Gathered information on competitor activities and market trends to enhance strategic decision-making.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Applied customer feedback to develop process improvements and support long-term business needs.
Account Director
Acision Indonesia
Jakarta
07.2007 - 09.2009
- Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
- Managing several accounts with passion to make sure the service level is high as customer expectation.
- Built relationships with customers and community to establish long-term business growth.
- Aligned company goals with customer outcomes and making sure project delivery is always ahead of schedules.
Business Development Director
LogicaCMG Indonesia
Jakarta
01.2005 - 06.2007
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Kept meticulous client notes and updated account information in company databases.
- Analyzed market trends and customer needs to identify new business development opportunities.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
Operation Manager
LogicaCMG Indonesia
Jakarta
01.2004 - 01.2005
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Identified procedure or process changes required to improve performance and productivity.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Service Manager
LogicaCMG Indonesia
Jakarta
09.2003 - 01.2004
- Followed up with customers during and after installations to verify satisfaction.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Met with customers to discuss service needs and offer available solutions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Technical Consultant
Logica Scotland
Aberdeen
09.2001 - 07.2003
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Organized system operating procedures to strengthen controls.
- Enhanced and reconstructed computer systems to increase efficiency.
- Assessed business requirements to create focused solutions.
- Troubleshot systems comprised of security alarms and Internet connectivity.
Developer Consultant
Logica Indonesia
Jakarta
03.2000 - 06.2001
- Assisted with technical design and development.
- Collaborated with client and third parties to develop technical solutions that supported business processes.
- Analyzed work to generate logic for new systems, procedures and tests.
- Tested functional compliance of company products.
- Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
Developer Support Engineer
Logica BV
Roterdam
09.1998 - 11.1999
- Tuned systems to boost performance.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Corrected, modified and upgraded software to improve performance.
- Tested and deployed scalable and highly available software products.
- Designed, developed, modified and debugged programs.
Education
Master of Science - Informatics
Delft University of Technology
Delft 09.1991 - 06.1998
Skills
Account planning and management
Timeline
Sales and Account Director
Enhancesys Innovations Limited
03.2021 - Current
Sales Director
Cuscapi Berhad MY
11.2019 - 01.2021
Senior Account Director
Nokia
01.2018 - 01.2019
Country Manager
Comptel Corporation
05.2010 - 01.2018
Account Director
Acision Indonesia
07.2007 - 09.2009
Business Development Director
LogicaCMG Indonesia
01.2005 - 06.2007
Operation Manager
LogicaCMG Indonesia
01.2004 - 01.2005
Service Manager
LogicaCMG Indonesia
09.2003 - 01.2004
Technical Consultant
Logica Scotland
09.2001 - 07.2003
Developer Consultant
Logica Indonesia
03.2000 - 06.2001
Developer Support Engineer
Logica BV
09.1998 - 11.1999
Master of Science - Informatics
Delft University of Technology
09.1991 - 06.1998
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