Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
13
13
years of professional experience
Work History
Consumer Loan Manager
Maybank
05.2023 - Current
Collaborated with team members to achieve target results.
Managed complaints with calm, clear communication and problem-solving.
Managed customer concerns and directed significant issues to supervisor
Business Sales Manager
Bank CIMB NIAGA
04.2018 - 05.2023
Developed and maintained relationships with key clients to secure repeat business and loyalty.
Tracked sales performance, providing regular reports to senior management with actionable insights.
Treasures Relationship Manager
DBS Bank
08.2017 - 03.2018
Built strong and positive relationships with customers by staying polite and helpful throughout interactions.
Scheduled, arranged and attended meetings with customers to maintain trusting and long-lasting relationships.
Relationship Manager
Commonwealth Bank
04.2014 - 07.2017
Built strong and positive relationships with customers by staying polite and helpful throughout interactions.
Retail Lending Officer
Bank Panin
12.2011 - 03.2014
Collaborated effectively with team to achieve target objectives