Faisal Abraham
RPA Developer | AI Automation Enthusiast
Jakarta
Summary
Results-oriented professional with extensive experience in the full RPA lifecycle—from mobilization and transition to production support. I specialize in maintaining high-performing robot fleets while leveraging data mining to enhance enterprise business processes. Currently expanding my technical toolkit into Agentic AI and Python (LangChain/LangGraph) to transition traditional automation into more dynamic, intelligent solutions.
Overview
7
7
years of professional experience
Work History
RPA – APPLICATION SUPPORT
BANK SYARIAH INDONESIA
03.2024 - 10.2025
- Worked as an RPA Application Support responsible for monitoring and maintaining robotic processes using UiPath Orchestrator. Managed assets and credentials within the orchestrator to ensure secure and stable automation operations.
- Handled production issue troubleshooting, ensuring minimal disruption to automated processes. Also responsible for verifying server environment readiness before deployment, supporting smooth automation releases and stable bot performance in production.
SENIOR RPA - DEVELOPER
QUALITYKIOSK
01.2020 - 10.2023
- Worked as an RPA Developer and Application Support for multiple banking projects including Bank Tabungan Pensiunan Negara (BTPN), Bank Muamalat, and Commonwealth Bank. Responsible for designing and developing automation processes, performing system integration testing (SIT), and conducting user testing to ensure automation accuracy and reliability.
- Developed and deployed RPA solutions in UAT and production environments, handled production issues, and implemented process enhancements based on user requirements. Collaborated closely with business users during UAT/PAT sessions to validate automation workflows and ensure smooth operation of robotic processes.
- Additionally responsible for monitoring bot performance, troubleshooting automation failures, maintaining existing bots, and supporting compliance and operational automation processes.
IT APPLICATION DEVELOPER
AXA GENERAL INSURANCE
08.2018 - 01.2020
- Responsible for designing and maintaining process flows, defining new process designs, and identifying opportunities for automation to improve operational efficiency. Prepared project estimations including effort and financial planning, and participated in steering committee meetings to report delivery progress and project status.
- Applied RPA best practices to develop effective automation solutions that support business outcomes. Developed automation processes and conducted self-testing in UAT environments, followed by user testing to ensure the automation processes function correctly and meet business requirements.
Education
Bachelor of Science - Information Technology (IT)
Indraprasta PGRI University
Jakarta, Indonesia 04.2001 -
Skills
RPA Development
Process Automation
Technical Solutions
Project Management
Defect Tracking
Process Flows
Transition
UiPath
Python
Python Libraries
Beginner Agentic Ai Developer
STRENGTHS AND EXPERTISE
- RPA & Automation Leadership: Extensive background in the full automation lifecycle—from Mobilization and Transition to Design and Implementation. Proven ability to manage operations, people, and teams to deliver high-quality technical solutions.
- Strategic Business Analysis: Sound knowledge of requirement gathering, Process Flow creation, and project management. Expert at using tracking tools for defect management and ensuring end-to-end alignment with client needs.
- Technical Problem Solving: Skilled in identifying technical impacts and coordinating with stakeholders to ensure seamless Transformation of manual processes into efficient automated workflows.
- Emerging AI Development (Current Focus): Actively transitioning into the AI space with foundational hands-on experience in Agentic AI frameworks. Currently applying Python, LangChain, and LangGraph to build experimental autonomous assistants and document processing tools (e.g., PDF ingestion and data cleansing).
- Full-Stack Automation Mindset: Bridging the gap between traditional UiPath RPA and modern AI libraries to create more flexible, data-driven automation solutions.
Timeline
RPA – APPLICATION SUPPORT
BANK SYARIAH INDONESIA
03.2024 - 10.2025
SENIOR RPA - DEVELOPER
QUALITYKIOSK
01.2020 - 10.2023
IT APPLICATION DEVELOPER
AXA GENERAL INSURANCE
08.2018 - 01.2020
Bachelor of Science - Information Technology (IT)
Indraprasta PGRI University
04.2001 -