Gordon Anderson

Manage flight operations for QR passenger and freighter flights, to ensure schedule integrity and provide key disruption management decisions to the IOC team.
Leading the optimization of the Network Schedule, driving cost saving initiatives, minor to mass disruption recovery strategies, driving OTP (consistently delivering KPIs of 80% D0; 90% D15 and 90% A15); Performance and Mission Management, handling of Incidents and Emergencies, coaching and developing OCC personnel and ensuring the commercial and customer protection of the five star passenger service.
Implementing solutions to deliver brand continuity and protection while promoting the most financially beneficial outcome. To access and provide approvals for cost impacts of between 30,000USD to 100,000USD that were encountered for operational reasons.
Accurate and continuous communication with all stakeholders.
Continuous flight watch - monitoring network operations performance to make sure that cost-effective and consistent disruption recovery responses are initiated and
implemented during irregular operations.
Challenges Committed to: Involved as Quality Assurance tester for the in-house Flight Operations program TOPS: Total Operations System integrating data from
multiple sources and produces a holistic view of the airline’s operation, from the global scale to the individual flight level, in order to anticipate and notify operations staff of any potential issue and provide solution options.
Coordinating, canceling and rerouting hundreds of flights. On shift as Acting Senior Manager Network Control, IOC - The Qatar diplomatic crisis: The diplomatic incident
began on 5 June 2017 when Saudi Arabia, the United Arab Emirates, Bahrain and Egypt severed diplomatic relations with Qatar and banned Qatar-registered planes from utilizing their airspace https://www.flightradar24.com/blog/flight-ban-for-qatar-flightsin-uae-saudi-arabia-bahrain-and-egypt/)

Winter season ground operations - snow removal and slip control of field area, transport routes, flight areas including runways, taxiways, ramps, emergency routes and
street surfaces.
Integrated service to work in emergency situations & field maintenance.
Performing supervision and remedial maintenance on all airport Plough Sweepers Volvo/TJS 560, Dumpers-Volvo A30, Loaders-Volvo L60/90/110 and all equipment used for field services.
Maintaining fire safety at the airport according to established rules and procedures.

Primary communication with all departments: Dispatch, Crew Scheduling, Maintenance, Customer Services, Transportation, Catering and Ground Ops
Crew Control & Logistic Coordinator at Paris Charles de Gaulle CDG/LFPG, London City LCY/EGLC, Dublin DUB/EIDW & Antwerp ANR/EBAW station operations.
OCC Dublin: Flight watch 680+ flights weekly throughout Europe. Flight planning / Re-routing / Assessing / Interpreting slot regulations. Slot management by CFMU / EuroControl and SCR's / Valbonne.
Managing flight planning & new routes-AirData Flight Planning v3.4.12.
• Maintain integrity of company’s flying plan/ Punctuality Focus.
• Interpret global weather and forecasts / Pilotbrief International.
• Inputting flying program and maintenance forecasts as required.
• Ops Support / Document control at Maintenance and Simulator base, Database and manual updating.