Lidyana .
Account Manager
Jakarta,JK
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines.
Overview
8
8
years of professional experience
12
12
years of post-secondary education
Work History
Sales Manager
PT. Parade Niaga Makmur
Jakarta Utara, DKI Jakarta
11.2020 - 07.2021
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Monitored Notebook markets to map marketing initiatives and maximized customer outreach by enhancing overall brand strategy.
Account Manager
PT. ECS Indo Jaya
Jakarta Utara, DKI Jakarta
12.2016 - 11.2020
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
Sales Administrator
PT. Dragon Computer & Communication
Jakarta Utara, DKI Jakarta
10.2015 - 11.2016
- Produced contracts, reports, letters, and proposals for clients.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
Accounting Staff Member
PT. Dragon Computer & Communication
Jakarta Utara, DKI Jakarta
08.2013 - 09.2015
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Maintained accurate and complete documentation for financial department procedures to facilitate new employee training.
- Reported financial data and updated financial records in ledgers and journals.
- Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
Education
High School Diploma -
SMK Strada II
DKI Jakarta 07.2010 - 06.2013
No Degree -
SMPK Rahmani
DKI Jakarta 07.2010 - 06.2013
No Degree -
SDK Rahmani
DKI Jakarta 07.2004 - 06.2010
Skills
SAP Program
Bahasa Indonesia (aktif)
Sales processes
National accounts management
Strategic account development
Order management
English
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
Timeline
Sales Manager
PT. Parade Niaga Makmur
11.2020 - 07.2021
Account Manager
PT. ECS Indo Jaya
12.2016 - 11.2020
Sales Administrator
PT. Dragon Computer & Communication
10.2015 - 11.2016
Accounting Staff Member
PT. Dragon Computer & Communication
08.2013 - 09.2015
High School Diploma -
SMK Strada II
07.2010 - 06.2013
No Degree -
SMPK Rahmani
07.2010 - 06.2013
No Degree -
SDK Rahmani
07.2004 - 06.2010