Summary
Overview
Work History
Education
Skills
Timeline
Generic

Violeta Bunga Lestari

Depok,West Java

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience
8
8
years of post-secondary education
1
1
Language

Work History

Coordinator• Supervisor • PT

Daya Mitra Wisata
01.2016 - Current


  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Carried out day-day-day duties accurately and efficiently.
  • Resolved problems, improved operations and provided exceptional service.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Assistant Team Leader

PT. ATI Business Group
01.2013 - 01.2016
  • Created staff schedules, approved requested time off, and updated reports.
  • Worked with customer service to handle escalated customer issues.
  • Delegated daily tasks, addressed employee questions, and resolved scheduling issues.
  • Worked with proprietary software to reduce issues and increase productivity.

Travel Consultant

Anta Express Tour and Travel Tbk
01.2010 - 01.2013
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Organized trips for individual, family and business travelers.
  • Informed clients of travel policies and utilized preferred vendors to maximize company profits
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.

Travel Consultant

TIM Holidays
Jakarta
01.2008 - 01.2010
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Organized trips for individual, family and business travelers.
  • Informed clients of travel policies and utilized preferred vendors to maximize company profits
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Completed accurate reservations for business travelers at point of sale.

Education

High School Diploma -

Paramitha Tourism High School
Jakarta
06.2005 - 06.2008

Bachelor Degree - Economy Management

Universitas Az Zahra
Jakarta
06.2012 - 06.2015

Master of Business - Business Management

Institut Bisnis Nusantara
Jakarta
12.2019 - 02.2022

Skills

    Knowledge of supervisory concepts

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Timeline

Master of Business - Business Management

Institut Bisnis Nusantara
12.2019 - 02.2022

Coordinator• Supervisor • PT

Daya Mitra Wisata
01.2016 - Current

Assistant Team Leader

PT. ATI Business Group
01.2013 - 01.2016

Bachelor Degree - Economy Management

Universitas Az Zahra
06.2012 - 06.2015

Travel Consultant

Anta Express Tour and Travel Tbk
01.2010 - 01.2013

Travel Consultant

TIM Holidays
01.2008 - 01.2010

High School Diploma -

Paramitha Tourism High School
06.2005 - 06.2008
Violeta Bunga Lestari