Bagus Adi Mulya Putra Riana

• Coordinated installation of systems, machinery, and components.
• Completed root cause analysis, logged faults, and prepared system reports.
• Good knowledge of ISO : 9001, 45001, & 14001, SMK3, Total Productive Maintenance (TPM) and AutoCAD Drawing.
• Overhaul Machinery Gearbox Reducer, Roller Conveyor,

Hydraulic Cylinder & Pneumatic Cylinder.

• Weekly Breakdown Report Analysis (BDA).
• Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
• Coordinates activities of workers engaged in setting up, installing, repairing, and maintaining machinery and equipment.
• Assists workers in diagnosing malfunctions in machinery and equipment based on observation of machinery and applying knowledge from past experience.
• Creating and compiling Quality Manajement, HIRADC and IADL.
• Implement the maintenance work and practices follow the technical information such as technical drawings, manufacturer’s data, operating and maintenance procedure.
• Purchased spare parts, tools, and oversaw inventory stocking and availability.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Used SAP to authorize and monitor Purchase Requisition, purchase order, and consumables.

• Optimized labor utilization through strategic assignment of duties based on skillsets and workload balance among team members.
• Create and manage schedules in SAP for both Preventive Maintenance (PM) and Corrective Maintenance (CM).
• Organized ongoing maintenance schedules to boost system performance.
• Implementing a proper Planned Maintenance Strategy in order to reduce the breakdown and increase the reliability.
• Create Work Order (WO) based on the requirements and schedule.
• Make shutdown schedule based on man power, duration time, spare part availability, and critical failure of equipment.
• Work closely with the maintenance team and other relevant departments to ensure smooth scheduling and execution of maintenance activities.

• Verify of maintenance technical problem to understanding the root cause of problem with, prepare the report and take follow up action.
• Repair or replace worn parts, such as Hydraulic / Pneumatic Cylinder, Gear Motor, Oil Seal / Packings, and Bearing.
• Repair the faulty Hydraulic and pneumatic valves and Cylinders and informed to superior about the status spare.
• Carry out Hydraulic & Lubrication system preventive and maintenance programs according to the schedule that has been made.
• Execute unit outages scope for major and critical equipment inspections, repairs, and cleaning.
• Supporting Team ISO 9001 : 2015, ISO 45001 : 2018

• Interpreted diagnostic results to provide accurate repair recommendations.
• Pleasantly greeted customers and asked open-ended questions to better determine needs.
• Handled of claim car accident especially on insurance car.
• Took care of automobile guarantee along period of 6 month/10.000 KM after body repair.
• Planned, conduct, and inspection of part and products to ensure finished car quality.
• Indirectly supported Sompo Insurance for increasing sales and satisfaction.
• Compiled a weekly dealer report, unit entry and progress of car repair to Workshop Head.
• Consulted with mechanics about necessary repairs and possible alternatives to expensive work.
• Handled motor claim procedure by Merimen e-Claim and processing the documents.

• Handled of complaint and failure of customer automobile and gave reasonable analyses.
• Provided regular maintenance service to all Nissan customers wisely, estimated maintenance service and scheduled repair for odd routine service & even routine service.
• Troubleshooting & analysis of finding defect and malfunction.
• Good comprehended to handle car maintenance and reminded of customer car for next maintenance scheduled.
• Provided technical support for issues related to new products, new customers, and/or qualification of new spare part (service campaign and recall).
• Assisted the Nissan Company, especially dealer award to reach Customer Satisfaction Index (CSI) is given by Nissan customer when they repair or service in Nissan dealer.
• Provide customers the maintenance menu, tips and techniques on maintaining their vehicles.

• Handled of automobile warranty claim.
• Administered failure sparepart and equipment to be claimed to PT. Mercedes-Benz Distribution Indonesia (PT.MBDI).
• Enter the items into computers, submit the requests for fulfillment and maintain databases of all customers and the warranty parts needed.
• Maintain a record of all claims submitted, returned/rejected, or paid and their current status.
• Provided a daily report to the Service Manager regarding claims status.
• Managed sparepart/equipment in and out to warehouse stock.
• Processed reimbursement, tax, and invoice to financial department.
• Warranty claimed procedure and technical issue