Abdul Ghofur
Sales Cabality Manager
Manado,SA
Summary
Dynamic professional with a proven track record in team leadership and operations management at PT. Wicaksana Overseas Int. Tbk. Expert in strategic planning and decision-making, driving customer satisfaction and sales growth. Successfully enhanced client relationships and motivated teams to exceed targets, resulting in increased loyalty and repeat business.
Overview
14
14
years of professional experience
Work History
Cabality Manager
PT. Wicaksana Overseas Int. Tbk
08.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
Sales Manager
PT. Dwikarya Mitra Pratama
03.2022 - 07.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Regional Sales Manager
PT. Borwita Citra Prima
03.2018 - 02.2022
- Developed and maintained positive relationships with clients in assigned sales territories.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
Team Leader
PT. Borwita Citra Prima
01.2014 - 03.2018
Team Leader
PT. Sari Enesis
01.2012 - 12.2014
Education
Bachelor of Communication Science -
Universitas Islam Balitar
Blitar 04.2001 -
Skills
Team leadership
Timeline
Cabality Manager
PT. Wicaksana Overseas Int. Tbk
08.2022 - Current
Sales Manager
PT. Dwikarya Mitra Pratama
03.2022 - 07.2022
Regional Sales Manager
PT. Borwita Citra Prima
03.2018 - 02.2022
Team Leader
PT. Borwita Citra Prima
01.2014 - 03.2018
Team Leader
PT. Sari Enesis
01.2012 - 12.2014
Bachelor of Communication Science -
Universitas Islam Balitar
04.2001 -
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