Abrianna Rush
Twin Falls
Summary
Dynamic owner/operator with a proven track record at ShineShift Detailing LLC, excelling in operations management and exceptional customer service. Expert in GPS route planning and inventory management, consistently achieving 5-star client satisfaction through meticulous attention to detail and effective communication. Committed to delivering high-quality results while adapting to changing circumstances.
Overview
4
4
years of professional experience
Work History
Owner/Operator
ShineShift Detailing LLC
01.2022 - Current
- Planned and executed daily service routes, ensuring on-time arrival and efficient travel between customer locations.
- Provided exceptional customer service while maintaining professionalism, clear communication, and 5-star client satisfaction.
- Safely operated and maintained company vehicle and equipment, performing daily inspections and adhering to all safety protocols.
- Managed scheduling, appointments, and service windows with strong time-management and multitasking skills.
- Handled loading/unloading of equipment and supplies, consistently lifting and transporting 50-100+ lbs.
- Adapted to traffic, weather, and last-minute schedule changes with strong problem-solving and independent decision-making.
- Maintained accurate job logs, mileage records, payments, and service documentation.
- Monitored inventory and restocked supplies to ensure readiness for all daily routes.
- Ensured compliance with environmental, chemical-handling, and waste-management regulations.
- Built strong client relationships and maintained repeat business by delivering reliable, high-quality service.
Professional Automotive Detailer
Limited Auto Group
08.2023 - 08.2025
- Performed meticulous detailing on high-end European vehicles including BMW, Mercedes-Benz, Audi, Porsche, and more ensuring showroom-quality presentation for both sales and service clients.
- Executed advanced paint correction techniques, ceramic coating applications, and interior/exterior deep cleaning using premium detailing tools and products.
- Maintained a consistent focus on quality, efficiency, and vehicle protection while working in a timely manner.
- Provided exceptional customer service by communicating with clients about vehicle care needs, offering maintenance tips, and ensuring satisfaction upon service completion.
- Collaborated with sales and service teams to meet tight deadlines and prepare vehicles for customer delivery, photo shoots, and promotional events.
- Upheld shop cleanliness, equipment maintenance, and strict adherence to safety and product handling protocols.
- Collaborated with management to develop and launch the shop’s complete detailing service menu, including tiered service packages and pricing structures tailored to client needs.
- Tracked product usage and costs, maintained supply inventory, and identified cost-effective solutions to increase profit margins without sacrificing quality.
- Performed on-time pickup and drop-off of customer vehicles to their workplace or home.
Education
High School Diploma -
Canyon Ridge High School
Twin Falls, ID06-2020
Skills
- Operations management
- Documentation and reporting
- Personnel management
- Operations oversight
- Inventory management
- GPS and route planning
- Cargo handling
- Route management
- Verbal and written communication
- Excellent customer service
Timeline
Professional Automotive Detailer
Limited Auto Group
08.2023 - 08.2025
Owner/Operator
ShineShift Detailing LLC
01.2022 - Current
High School Diploma -
Canyon Ridge High School