ACHMAD RIYADI
Operation Support System Engineer
Jakarta
Summary
16 Year of work experience in the multi vendor telecommunications sector as a Telco Engineer and Project Management Staff, and worked with various vendors such as ZTE, Huawei, Nokia, Ericsson, CISCO and NEC, and capabilities include developing and managing 2G/3G and 4G Radio BSS devices
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Operation Support System Engineer (OSS Engineer)
Infrastruktur Telekomunikasi Indonesia (Telkominfra)
4 2023 - 1 2024
- Developed and updated continuously, this comprehensive dashboard is dedicated to Radio Network Optimization (RNO) Team with focus on daily and hourly reports. Significant deep source data is used to present data neatly and accurately
- This ensures that network's Key Performance Indicators (KPIs) remain consistent and RNO-compliant service levels are above 99.5% for Telkomsel.
Network Operations Center Engineer (NOC Engineer)
Indosat Ooredoo Hutchison
11.2016 - 12.2023
- Create and continuously update and follow up trouble ticket to NOC this aims to ensure timely and accurate release of critical information, time efficient strategies are used to optimize data visualization process and improve reporting efficiency.
- Once received prestigious award, appointed as leading agent in resolving complaints from VVIP customers.
Project Controller
Huawei Tech Investments
04.2015 - 04.2016
- Functions include supervision and progress management of subcontractors, as well as arranging site installations, providing site qualifications, monitoring site performance, and maintaining forecast site progress warranties. Project Progress Controller provides overall support from installation to site delivery to each site's customers
- Declared as winner of prestigious Galloping Awards as best worker.
- Integrated new technology tools into workflows to improve efficiency in data management and analysis tasks related to project.
Project Progress Controller
Nokia Networks
07.2014 - 02.2015
- Support as "Project Manager Assistant" task is to assist Project Manager in network management and installation, as well as development of data processing systems for Project Manager responsible for report management, development project analysis, and performance control, consolidating synergies with network operators in development.
Radio Frequency Engineer
ZTE Indonesia
11.2013 - 08.2014
- Technical Support for Analysis and Execution include technical support in analyzing and optimizing 2G and 3G technology, as well as optimizing RF (Radio Frequency) data packets, managing tasks such as drive test log file analysis, traffic management, traffic rebalancing, BSS (Base Station Subsystem) parameter setting support, inter-area optimization and bandwidth interference control
Project Coordinator
Sisindokom Lintasbuana
01.2012 - 08.2013
- Supervising, Supporting, and Overseeing Project Milestone Achievement Controlling, and Monitoring Project Milestone Achievement of first-tier project milestones as well as solving problems as first-tier solution include quality supervision and milestone inspection, defining role of estimator and programming reports on results and achievement milestone values. Create project resource efficiencies, control subcontractor progress and also responsible for collecting and managing recent results well for good results.
- Received Recommendations and Acting as Acting Manager from Deputy Project Director.
Network Fault Management
Indosat Tbk
01.2009 - 12.2011
- Supervisor and Analyst of Indosat CDMA and 2G Network Problems in Central Power Region of Indonesia, includes monitoring and analysis of Indosat CDMA and 2G network problems in Central Indonesia region, includes opening and creating trouble tickets due to disruptions serves as first investigator to check network alarms and executes higher-level report openers under higher-level leadership
- In this position, responsible for reporting necessary changes after performing a supervisory shift (Single Network Operation Center).
Acceptance Test Technician
Siscom Technologies
07.2007 - 12.2008
- As guarantor of quality of NEC Pasolink Microwave PDH installations, this function involves tasks such as site inspection, management of documentation reports, installation, microwave commission, structure synchronization and acceptance test procedures.
Education
High School Diploma -
Telecommunication Vocational High School
Jakarta 06.2004 - 06.2007
Skills
- Network Monitoring: Monitor overall network conditions
- Project Management: Organizing and managing projects effectively
- O&M Activities (Operations and Maintenance): Carrying out network operations and maintenance
- Network KPI: Measure and evaluate network performance based on desired quality
- Data Analysis: Capture and analyze data to help make better decisions
Development Certification
- NEC Pasolink Configuration, 07/2007, To be able to understand and properly configure the NEC Pasolink device correctly in accordance with applicable standards include testing setup.
- GPRS, SGSN, GGSN, SASN, SAPC, and Gi Network, 06/2010, Understand the interface methods between delivery concepts on cellular networks, including the setup, delivery, and communication of data within and between cellular networks.
- Hawlett Packard Temip User, 07/2010, How to operate and running applications from Temip (Application name)
- GPRS & EDGE Overview, 07/2010, Introduction to GPRS (General Packet Radio Service) and EDGE (Enhanced Data Rates for Global Evolution) are two important technologies in the development of cellular technology
- Transfer Knowledge DWDM CISCO, 01/2017, Introduction to Cisco's DWDM (Dense Wavelength Division Multiplexing) product for the telecommunications industry and its implementation
- Optix OSN 3500/7500 Operation & Maintenance, 05/2011, Configuring and understanding the network in Huawei Setup Configuration is an important aspect in setting up and optimizing telecommunications networks.
- 4G LTE Drive Testing using Tems Investigations 16.3.1, 05/2016, The purpose of knowing this methodology is to ensure that the data received can be considered accurate, relevant and representative by analyzing the data obtained
Computer Skill
Experienced and competent in Windows operating system and various multi-vendor applications, such as Huawei, ZTE, Nokia, Ericsson, and Cisco, in the context of using monitoring, analysis, and supporting data visualization applications to present effective information.
Timeline
Network Operations Center Engineer (NOC Engineer)
Indosat Ooredoo Hutchison
11.2016 - 12.2023
Project Controller
Huawei Tech Investments
04.2015 - 04.2016
Project Progress Controller
Nokia Networks
07.2014 - 02.2015
Radio Frequency Engineer
ZTE Indonesia
11.2013 - 08.2014
Project Coordinator
Sisindokom Lintasbuana
01.2012 - 08.2013
Network Fault Management
Indosat Tbk
01.2009 - 12.2011
Acceptance Test Technician
Siscom Technologies
07.2007 - 12.2008
High School Diploma -
Telecommunication Vocational High School
06.2004 - 06.2007
Operation Support System Engineer (OSS Engineer)
Infrastruktur Telekomunikasi Indonesia (Telkominfra)
4 2023 - 1 2024