Adam Carpenter
Post Falls
Summary
Accomplished Store Director at Maverik Adventure's First Stop, adept in sales leadership and people management. Successfully enhanced brand presence and fostered team collaboration, significantly boosting customer loyalty and exceeding targets. Skilled in strategic planning and inventory control, demonstrating a strong blend of hard and soft skills to drive business growth.
Experienced retail leader ready to drive operational excellence and customer satisfaction. Proven ability to lead teams, optimize store performance, and adapt to changing demands. Strong communication skills, strategic planning, and inventory management expertise. Reliable collaborator focused on achieving results and fostering positive work environment.
Overview
6
6
years of professional experience
Work History
Store Director
Maverik Adventure's First Stop
08.2022 - 01.2025
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Managed team of Number cashiers and floor staff.
Taxi Driver
Scotts Taxi
01.2020 - 01.2022
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Arrived on time to customer appointments.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
- Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Personal Shopper
FredMyers
02.2019 - 05.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Education
Pharmacy Technology -
Carrington College
Spokane, WA09.2013
GED -
Deer Paek High School
Deer Park, WA06.2002
Skills
- Sales leadership
- Vendor relationship development
- Brand awareness
- Staff leadership
- Business development
- Accounting and finance reporting
- Marketing
- People management
- Store operations
- Strategic planning
- Delegation Abilities
- Delegation
- Merchandise planning
- Account management
- Retail management
- Promotions management
- Finance and accounting
- Inventory oversight
- Leadership development
- Inventory control
- Retail inventory management
Timeline
Store Director
Maverik Adventure's First Stop
08.2022 - 01.2025
Taxi Driver
Scotts Taxi
01.2020 - 01.2022
Personal Shopper
FredMyers
02.2019 - 05.2020
Pharmacy Technology -
Carrington College
GED -
Deer Paek High School
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