Adam Mahendra
Semarang,YO
Summary
Diligent Sales Manager with a robust background in driving sales growth and fostering client relationships. Successfully managed multiple sales teams across various regions, leading to improved market penetration and customer satisfaction. Demonstrated expertise in strategic planning and performance optimization.
Overview
17
17
years of professional experience
Work History
Cluster Sales Manager
PT Gerai Cepat Untung (Gotoko)
03.2022 - 07.2023
- Execute sales strategies, monitor and deliver sales Targets based on KPI and OKR.
- Monitor the Permanent Journey Plan of the Field force is on track up to 90% in a Month.
- Manage the basic call procedure and ensure it is done by the field force.
- Drive performance management up to 90% to meet objectives and business results by Cluster.
- Drive strong compliance to the SOP and governance to ensure CRM.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Periodic evaluation of field team capability to build salesmanship.
- Led, Guide, coached, and mentored 2 Area Coordinators, 10 Team Leaders, and 85 Field Force
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Channel Partner Manager
PT E2pay Global Utama
02.2021 - 03.2022
- Worked closely with cross-functional teams like marketing and product development to ensure a seamless experience for our channel partner ecosystem.
- Conducted regular business reviews with partners to identify areas for improvement, resulting in increased efficiency and productivity.
- Expanded the partner network by researching potential collaborations and strategically targeting new markets.
- Regularly updated internal stakeholders on partner performance metrics, ensuring transparency across all levels of management within the organization.
- Maintain a healthy pipeline and closing ratio of the opportunity, and decrease Loss of clients.
- Increase 30% revenue by existing business with upselling and cross-selling, development, and finding New Product development with a decrease 10% in production cost.
- Maintain 3 Business Dev Representatives in a day-to-day basis and monitor their performance using CRM.
Channel Development Manager
PT Warung Pintar Distribusi
01.2020 - 02.2021
- Coordinated cross-functional teams to ensure successful product launches within the channel network.
- Collaborated with internal stakeholders to develop customized solutions tailored specifically for channel partners'' needs.
- Delivered consistent revenue growth through effective management of existing channels while identifying opportunities for expansion.
- Evaluated potential partnership opportunities using robust due diligence processes to ensure alignment with organizational objectives and market dynamics.
- Optimized channel performance by conducting regular reviews and implementing improvements based on data analysis.
- Created comprehensive performance dashboards to track KPIs, enabling data-driven decision-making processes for continuous improvement efforts.
- Led business development initiatives aimed at expanding the company's presence in new markets through strategic channel partnerships.
- Tracked and analyzed KPIs using Insightly to effectively report on sales, lead generation, and user engagement.
- Lead, Guide, coach, and mentor 2 Supervisors 8 Sales Representative
Regional Sales Manager
PT Kudo Teknologi Indonesia (GrabKios)
10.2015 - 09.2020
- Generated 6000 Agent Active, generated lead for increasing productivity for all Field Officers.
- Develop and assess Sales and Marketing Strategy to Increase agent acquisition and Agent Retention.
- Conducting market and competitor research to understand market trends and brand positioning.
- Lead, Guide coach, and mentor 8 Area Sales Managers and 75 Field Officers.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Purchasing Staff
PT Leading Garment Industries
09.2010 - 10.2015
- Conducted spend analysis reports, identifying opportunities for additional cost reductions across multiple categories within the organization''s purchasing activities.
- Maintained accurate inventory records to ensure optimal stock levels and prevent production delays.
- Supported budget management efforts by providing regular updates on expenditures related to purchased goodsservices.
- Evaluated vendor performance regularly, identifying areas for improvement and fostering continuous growth within partnerships.
- Increased cost savings by researching and negotiating favorable pricing with suppliers.
- Managed purchase orders, ensuring accuracy and timely delivery of goods and services.
- Collaborated with cross-functional teams to analyze company needs and develop effective procurement strategies.
- Maintained documentation for all purchases.
- Sourced and qualified bidders, obtained favorable pricing and finalized contracts.
Store Leader
PT Yomart Rukun Selalu (Yogya Dept. Grup)
02.2007 - 09.2010
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
- Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
- Developed strong customer relationships by delivering exceptional service and personalized attention.
- Boosted brand awareness through creative and multifaceted marketing strategies.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
Sales Officer
PT Bintang Toedjoe
03.2006 - 02.2007
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Extra Joss, Puyer 16, and Komix.
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
Education
High School Diploma -
SMA Angkasa Lanud Sulaiman
Bandung, West Java06-2021
Sarjana Economy - Business Management
Sekolah Tinggi Ilmu Ekonomi Pasundan
Bandung, West Java02-2006
Skills
- Sales Presentations
- Client Acquisition
- Territory Management
- Competitor Analysis
- Sales Leadership
- Customer Service
- Strategic Planning
- Business development and planning
- Communication
- Monitoring progress in real-time and analyzing data
- Time Management
- Focus on Target KPIs and OKR
Accomplishments
- Top 5 Rank In National for Store Active, Sales Productivity, and GMV.
- Finished 1st National Project Called GoToko Lite in Semarang and Yogyakarta with GrowthAverage 40% GMV and Assortment of Product.
- Best Region (Central Java and Yogyakarta) for GP Contribution.
- Growth 20% in the business Division Compare 2020 to 2021.
Oct 22 - Jan 2023
2021
Acquire 8 New Potential Suppliers as E2pay Aggregators
and have a Competitive Price, in this project can Save Around 15% in product cost and Development Cost.
2018
Achievement 110% - Grab Drivers Acquisition
Desc: Acquire New driver Grab Car or Bike in Greater
Surabaya, Malang and Jember City. Socialization to Community to explain details about Grab and the Benefits if joining to be a Grab Driver.
2017
Achievement 125% - Acquisition OVO Merchant
Desc: Acquire new outlets such as Warung (kios), Restaurants, cafes, and other SMEs to download and use OVO Apps for their Payment Channel.
Timeline
Cluster Sales Manager
PT Gerai Cepat Untung (Gotoko)
03.2022 - 07.2023
Channel Partner Manager
PT E2pay Global Utama
02.2021 - 03.2022
Channel Development Manager
PT Warung Pintar Distribusi
01.2020 - 02.2021
Regional Sales Manager
PT Kudo Teknologi Indonesia (GrabKios)
10.2015 - 09.2020
Purchasing Staff
PT Leading Garment Industries
09.2010 - 10.2015
Store Leader
PT Yomart Rukun Selalu (Yogya Dept. Grup)
02.2007 - 09.2010
Sales Officer
PT Bintang Toedjoe
03.2006 - 02.2007
High School Diploma -
SMA Angkasa Lanud Sulaiman
Sarjana Economy - Business Management
Sekolah Tinggi Ilmu Ekonomi Pasundan
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