Adi Saputra
IT Head
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and honest. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
IT Head
Institut Akuntan Publik Indonesia
Jakarta
01.2022 - Current
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Guided organizational technology strategy and roadmaps.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Oversaw IT department operations and training.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
IT Manager
Institut Akuntan Publik Indonesia
Jakarta
02.2020 - 12.2021
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Guided organizational technology strategy and roadmaps.
- Updated customers and senior leaders on progress and roadblocks.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Oversaw IT department operations and training.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Partnered with project team members to identify and quickly address problems.
- Customized and repaired technology based on staff requests.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Assisted in development of long-term strategies to grow department and resources.
IT Manager
PT. Bangkitgiat Usaha Mandiri
Jakarta Pusat
03.2017 - 11.2019
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Guided organizational technology strategy and roadmaps.
- Updated customers and senior leaders on progress and roadblocks.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Created and terminated user's accounts from start to finish in business applications.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Oversaw IT department operations and training.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Partnered with project team members to identify and quickly address problems.
- Customized and repaired technology based on staff requests.
- Assisted in development of long-term strategies to grow department and resources.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
IT Network & System
PT. Bangkitgiat Usaha Mandiri
Jakarta Pusat
09.2016 - 02.2017
- Initiated and managed network test facilities to verify network hardness and resilience.
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
- Performed virtual machine provisioning and VM priority setup.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Organized frameworks to transfer secure data from internal to external and public networks.
- Troubleshot complex multi-vendor network service provider issues.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
IT Section Head
Think Media Center
Jakarta Timur
01.2013 - 08.2016
- Led projects and analyzed data to identify opportunities for improvement.
- Worked with customers to understand needs and provide excellent service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Collaborated with team members to achieve target results.
- Identified issues, analyzed information and provided solutions to problems.
IT Engineer
PT. Excellent Infotama Kreasindo
Bekasi Timur
04.2011 - 12.2012
- Executed troubleshooting and server support in both in-person and remote situations.
- Provided secondary training to personnel struggling with technological tools and systems.
- Performed scheduled service work, installations, testing and repairs.
- Maintained service schedule for software and hardware.
- Oversaw quality assurance management and offered suggested recommendations.
- Monitored ongoing technical compliance with applicable laws and regulations.
- Provided technical support in both on-site and telephone consultations.
- Identified and corrected system faults to minimize operational system downtime.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
IT Implementor
PT. Metalogix Infolink Persada
Jakarta Pusat
03.2010 - 03.2011
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Carried out day-to-day duties accurately and efficiently.
- Exceeded goals through effective task prioritization and great work ethic.
- Led projects and analyzed data to identify opportunities for improvement.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked flexible hours across night, weekend and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
IT Coordinator
PT. Wahana Konsolindo Perkasa
Jakarta Selatan
02.2009 - 12.2009
- Maintained clear communication with precise technical writing to document and inform critical processes.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
- Drove team success through shared vision and recognition of quality performance.
Assistant IT Coordinator
PT. Wahana Konsolindo Perkasa
Jakarta Selatan
07.2008 - 01.2009
- Collaborated with project owners and team members to set ambitious but achievable goals.
- Updated customers and senior leaders on progress and roadblocks.
- Investigated and corrected or escalated project problems.
- Managed program and provider separations during corporate split.
- Maintained project schedules by managing timelines and making proactive adjustments.
- Diagnosed and repaired computer hardware and network systems.
Education
Bachelor of Science - Information Technology
Universitas Indraprasta PGRI
Jakarta 09.2016 - 02.2019
Associate of Science - Information Technology
Politeknik Negeri Jakarta
Depok 12.2006 - 12.2009
Skills
Decision-Making
Certification
Zimbra Mail Server
Timeline
IT Head
Institut Akuntan Publik Indonesia
01.2022 - Current
IT Manager
Institut Akuntan Publik Indonesia
02.2020 - 12.2021
IT Manager
PT. Bangkitgiat Usaha Mandiri
03.2017 - 11.2019
IT Network & System
PT. Bangkitgiat Usaha Mandiri
09.2016 - 02.2017
Bachelor of Science - Information Technology
Universitas Indraprasta PGRI
09.2016 - 02.2019
IT Section Head
Think Media Center
01.2013 - 08.2016
IT Engineer
PT. Excellent Infotama Kreasindo
04.2011 - 12.2012
Zimbra Mail Server
04-2011
IT Implementor
PT. Metalogix Infolink Persada
03.2010 - 03.2011
IT Coordinator
PT. Wahana Konsolindo Perkasa
02.2009 - 12.2009
Assistant IT Coordinator
PT. Wahana Konsolindo Perkasa
07.2008 - 01.2009
Associate of Science - Information Technology
Politeknik Negeri Jakarta
12.2006 - 12.2009
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