Seasoned professional chef with 18 years of experience in the hospitality industry, specializing in cruise ship environments. Skilled in culinary excellence, operational management, and leading diverse kitchen teams in high-pressure settings. Demonstrated expertise in overseeing all kitchen operations, from menu planning to delivering top-tier culinary creations while maintaining strict safety and hygiene standards. Extensive knowledge of international cuisines, dietary requirements, and guest preferences to ensure an exceptional dining experience. Committed to fostering collaboration, innovation, and continuous improvement while aligning with cruise line standards to optimize guest satisfaction and service quality.
· Directed high-volume operations for Horizon Buffet (1200+ daily covers), overseeing menu planning, quality control, and staff training while maintaining premium standards during peak service.
· Co-developed seasonal menus with Chef de Cuisine, integrating passenger feedback and trends to elevate dining experiences.
· Ensured 100% HACCP compliance across galley sections: enforced sanitation protocols, prevented cross-contamination for allergy sufferers, and passed all internal/USPH audits.
· Trained 30+ kitchen staff in high-pressure prep, precision plating, and safety standards – reducing service errors 30% and accelerating ticket times.
· Boosted guest satisfaction to 92%+(2023 survey) via direct feedback engagement and dish customization.
· Streamlined buffet replenishment, cutting delays by 25% during peak hours through optimized mise-en-place and station workflows.
· Managed allergy-safe meal execution, implementing dedicated utensils/surfaces to prevent cross-contamination risks.
· Executed luxury dining standardsacross Chartreuse French Cuisine and Pacific Rim Pan Asian, preparing 200+ daily covers with zero compromise on quality or presentation.
· Innovated seasonal menus blending classic French techniques with modern creativity at Chartreuse, enhancing guest appeal through refined plating and flavour profiles.
· Elevated Pan Asian authenticity at Pacific Rim using traditional/modern methods, resulting in 95%+ guest satisfaction for specialty dishes.
· Mentored 12+ junior chefs in precision plating, station efficiency, and classic techniques – reducing service bottlenecks by 20% during peak hours.
· Optimized kitchen workflows through mise-en-place streamlining and time-saving prep techniques, improving cross-station coordination.
· Boosted guest retention by customizing dishes based on direct feedback and dietary needs, contributing to top-tier onboard dining scores.
· Maintained 100% HACCP/USPH compliancewith rigorous hygiene protocols and safe equipment operation, preventing injuries and cross-contamination risks.
· Advanced from Commis 3 to Sous Chefin 9 years - recognized with 5-Year Service Award for exceptional dedication and operational mastery in high-volume cruise environment.
· Managed 5+ kitchen sectionssimultaneously, maintaining 100% compliance with international safety/USPH standards while serving 3,000+ daily covers.
· Reduced food costs 15% through strategic inventory management, waste reduction initiatives, and optimized resource utilization.
· Trained and mentored 70+ junior chefsacross stations, improving team efficiency and reducing service errors by 25%.
· Streamlined galley operations through workflow reorganization and cross-station coordination, cutting meal prep time by 10%.
· Co-led menu planning for seasonal rotations, incorporating global culinary trends while maintaining brand standards.
European-Asian Fusion
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Certificate Of Equivalency As a Ship's Cook
Certified On The Job Training at Food Production Department, Sheraton Bandung Hotel & Towers - July 2004 - Jan 2005