I am an experienced operations manager with a strong focus on people development and sales. I am proficient in English, both spoken and written, and excel in communication and interpersonal skills. As a seasoned sales trainer, I specialize in teaching soft skills, complemented by coaching and counseling techniques. Additionally, I have a proven track record in creating efficient work systems and driving organizational and business development processes in line with Standard Operating Procedures (SOPs)
1. Oversee the partnership in the used car business, focusing on boosting inventory acquisition from various sources such as auctions, direct customers, and new car salespeople.
2. Develop business strategies and manage daily sales and procurement operations to meet sales targets.
1. **Design Organizational Framework**:
- Develop the organizational structure, including departmental layouts, human resource requirements, salary and incentive schemes, operational flow for used cars, and the necessary operational forms.
2. **Recruitment**:
- Lead and manage the hiring process to recruit suitable candidates.
3. **Pricing and Stock Coordination**:
- Set and monitor selling prices. Coordinate with Trans Eurokars Indonesia for stock needs to achieve sales targets.
4. **Monthly Market Price Updates**:
- Regularly update market reference prices on a monthly basis.
5. **Sales Prospect Monitoring**:
- Track sales prospects to ensure an 80% deal closure rate.
6. **Stock Turnover Monitoring**:
- Monitor lead times for stock to maintain a turnover rate of 0.8 stalls per unit.
7. **Marketing Strategy Development**:
- Analyze and create effective marketing strategies to boost sales in line with the set targets.
8. **Adapt Monthly Sales Strategies**:
- Develop and adjust sales strategies monthly to respond to market changes.
9. **Employee Coaching and Counseling**:
- Provide regular coaching and counseling to employees.
10. **Organizational Culture and Regulation Compliance**:
- Ensure the organizational culture and regulatory systems function effectively.
11. **Achieve Monthly Sales Targets**:
- Guarantee the achievement of monthly unit sales targets.
12. **Maintain Sales Appraiser Productivity**:
- Oversee and ensure the productivity of sales appraisers.
13. **Periodic Sales Training**:
- Conduct regular sales training for sales appraisers.
14. **Optimal SOP Execution**:
- Ensure the standard operating procedures are executed optimally.
15. **Continuous Improvement**:
- Promote and implement ongoing improvements within the organization.
1. **Pricing and Sales Strategy**:
- Determine purchase and sales pricing, manage stock levels, and plan marketing promotions to ensure sales targets are met.
2. **Refurbished Stock Management**:
- Oversee and decide on the refurbishment of stock units.
3. **Stock and Refurbishment Efficiency**:
- Maintain optimal stock days and lead times for refurbished units.
4. **System Improvement**:
- Develop and enhance systems to boost branch performance.
5. **Team Management and Development**:
- Lead, manage, and mentor subordinates to foster their growth and performance.
6. **Target Achievement**:
- Ensure the attainment of unit sales, profitability, and revenue targets.
7. **Financial Management**:
- Monitor and maintain accounts receivable (A/R), accounts payable (A/P), and receivable collection (R/C) days efficiently.
8. **Productivity Maintenance**:
- Sustain high productivity levels among appraisers and sales teams.
9. **Training and Development**:
- Provide training sessions for sales staff, appraisers, and supervisors.
10. **SOP Compliance**:
- Ensure adherence to the company's standard operating procedures (SOPs).
SERASI SERVICE STANDARD - PROFESSIONAL TRAINING
SERASI SERVICE STANDARD - PROFESSIONAL TRAINING
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