Versatile Business Process Management Analyst with advanced knowledge of management, business development and operational areas. Steps into new areas with adaptable approach. Practiced project manager and problem-solver with 3 years of experience in International Container Shipping.
Hi, I’m
Adonis Sutanto
Business Process Management
Jakarta
Summary
Overview
4
years of professional experience
4
years of post-secondary education
6
Certificates
3
Languages
Work History
Ocean Network Express (ONE)Jakarta
Business Process Management
04.2019 - 05.2022
Job overview
- Develop country continuous improvement project plans for each department
- Responsible to ensure country-level compliance to instruction/updates from Global HQ on Business Process
- Responsible for developing, maintaining, and testing the Company's Business Continuity Plan (BCP)
- Assist Board of Directors for the betterment of the organization by providing input and ideas for a constantly improving organization
- Responsible for a day to day decision-making, mentoring, developing managers, overall team's skill, and managing conflict
- Performed audits, reviews and evaluation support as requested by Global HQ and company management.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Restructured procedures through coordination with compliance director to create and execute projects.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
Ocean Network ExpressJakarta
Management Trainee (Biztee)
04.2019 - 11.2019
Job overview
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Saved monthly $1600 by implementing cost-saving initiatives that addressed long-standing problems.
- Participated in team-building activities to enhance working relationships.
- Improved operations through consistent hard work and dedication.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Carried out day-to-day duties accurately and efficiently.
- Conducted research, gathered information from multiple sources and presented results.
Education
Universitas Muhammadiyah SurakartaSurakarta
Bachelor of Science from Informatics (International Program)
08.2015 - 02.2019
University Overview
- Received International Priority Scholarship
- Elected to Chief/Governor for Student Organization (BEM) in 2017-2018
- Awarded Best Graduate
- Awarded Youngest and Fastest Graduate
Skills
Business Process Management
undefinedAccomplishments
Accomplishments
- Accomplish 93% from 35% achievement for 3 Hours Booking Acceptance TAT.
- Earn highest assessment predicate (Outstanding) 2 Years in a row.
- Develop >30 workflows to enhance business flow towards efficiency, security, and accuracy with total 12 FTE saved.
- Prepare, Implement, and Monitor country Live Chat and earn the highest rating & operation optimization in Asia.
- Collaborated with global team in the development of Case Management Project.
Certification
Google - Project Management
Quote
Every problem is a gift—without problems we would not grow.
Timeline
IBM - Data Analytics Essentials
07-2022
Google - Project Management
01-2022
IMDG Code (Amendment 40-20) e-learning course
09-2021
Cambridge - Python
04-2020
IMDG Dangerous Goods Transport General Awareness
09-2019
IMDG Code e-learning course (Amendment 38-16)
09-2019
Business Process Management
Ocean Network Express (ONE)
04.2019 - 05.2022
Management Trainee (Biztee)
Ocean Network Express
04.2019 - 11.2019
Universitas Muhammadiyah Surakarta
Bachelor of Science from Informatics (International Program)
08.2015 - 02.2019
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