Adriana Enke
Meridian
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Assistant
New Era Beauty
01.2024 - Current
- Developed engaging social media content to enhance brand visibility and audience interaction.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Resolved client concerns effectively, maintaining high service standards and fostering loyalty.
- Collaborated with management to introduce new products, expanding service offerings and attracting clientele.
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
- Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
Barback
Enriquez Mexican Resturant
10.2021 - 04.2024
- Assisted bartenders in preparing and stocking bar supplies during peak hours.
- Maintained cleanliness of bar area, ensuring compliance with health and safety standards.
- Supported inventory management by organizing and replenishing drink supplies efficiently.
- Learned cocktail recipes and drink preparation techniques to enhance service quality.
- Collaborated with team members to deliver exceptional customer service in a fast-paced environment.
- Engaged guests with friendly interactions while assisting with their drink orders when needed.
Education
Kuna High School
Kuna, ID05-2023
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Verbal and written communication
- Relationship building
- Problem-solving
- Task prioritization
- Client interaction
- Customer service
Timeline
Assistant
New Era Beauty
01.2024 - Current
Barback
Enriquez Mexican Resturant
10.2021 - 04.2024
Kuna High School
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