Hospitality Specialist In : Sales, Marketing And Distribution | Commercial Thinking I Social Media Specialist | Revenue Management | Pre - Opening
Bali
Summary
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Dynamic individual with hands-on experience in [Sales, Marketing, Distribution And Commercial | Social Media Specialist | Revenue & Yield Management | Hotel Operation | pre – opening ] and talent for navigating challenges.
Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
General Manager
Ramada by Wyndham Bali Sunset Road
Bali, Indoneasia
10.2024 - Current
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Managed budget implementations, employee evaluations, and contract details.
Formulated policies and procedures to streamline operations.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Contributed to facility upgrades by collaborating with contractors on various renovation projects.
Oversaw renovation projects to improve functionality while adhering to budget constraints successfully.
Director Of sales & marketing 5* - Luxury hotel
Garrya Bianti Yogyakarta Property of Banyan tree
09.2023 - 10.2024
Directed all aspects of sales, marketing, and public relations activities to establish Garrya Bianti as a prominent player in the Yogyakarta hospitality market.
Developed and implemented comprehensive sales and marketing plans, leveraging market research and industry insights to capture target demographics and maximize revenue potential.
Led a dynamic sales team, fostering a culture of excellence, accountability, and innovation to exceed sales targets and drive revenue growth.
Established strong relationships with key stakeholders, including corporate clients, travel agencies, event planners, and local business partners, to secure lucrative contracts and partnerships.
Collaborated with cross-functional teams to ensure alignment between sales, marketing, revenue management, and operations departments, optimizing guest experience and revenue streams.
Implemented effective pricing strategies, promotional campaigns, and distribution channels to maximize room revenue, occupancy rates, and overall profitability.
Oversaw the development of marketing collateral, digital assets, and advertising campaigns to enhance brand visibility and generate brand awareness within the target market.
Monitored market trends, competitive landscape, and guest feedback to identify opportunities for product enhancement, service innovation, and competitive differentiation.
Prepared and presented regular reports and performance metrics to executive leadership, highlighting sales achievements, revenue forecasts, and market insights to support strategic decision-making.
Asst General Manager – Central Java, Diy East Java
MG Bed bank
04.2022 - 09.2023
Fostered client relationships and identified opportunities for new hotel acquisitions.
Conducted data analysis and generated reports to pinpoint areas for business expansion.
Successfully bid on new projects and skillfully negotiated with hotels.
Efficiently managed team schedules, considering coverage area requirements and leveraging individual strengths.
Cultivated a performance-driven culture emphasizing individual accountability, goal achievement, and team success.
Conducted pricing and estimates tailored to customer needs, resulting in enhanced customer satisfaction.
Implemented comprehensive business strategies leading to increased customer satisfaction and operational improvements.
Director Of sales & marketing 4*
Swiss Belhotel Solo
02.2020 - 03.2022
Oversaw pre-opening operations, including sales, events, marketing, public relations, and reservations.
Implemented sales promotions and marketing strategies across major social media platforms.
Documented processes and drafted SOPs to ensure compliance with regulations and company policies.
Monitored and coordinated workflows to optimize resource utilization.
Forecasted sales and established processes to meet sales objectives and related metrics.
Developed sales strategies based on research of consumer buying trends and market conditions.
Provided leadership and development opportunities for sales personnel.
Managed recruitment, selection, training, and motivation of sales team members.
Developed and executed the annual sales department budget and activities.
Maintained a strong presence for the hotel in major markets through direct sales solicitation.
Director Of sales & marketing 4*
Golden Tulip Holland Resort Batu
04.2019 - 01.2020
Directed sales, marketing, product development, and promotional programs targeting both existing and new markets.
Reported directly to the General Manager and served as a member of the Executive Committee, overseeing all aspects of the hotel's sales, marketing, promotions, administration, and public relations.
Formulated the Hotel Sales & Marketing Plan and prepared the hotel's budget and goals program.
Identified business sources across all market segments and cultivated relationships to drive sales growth.
Developed overarching sales strategies for travel agents, leisure, corporate markets, and MICE segments.
Established and maintained effective communication channels with all hotel departments to ensure alignment and collaboration.
Fostered open communication with the General Manager, Department Heads, Sales Team, and regional sales representatives to optimize coordination and performance.
Director Of sales & marketing 4*
Solo Paragon Hotel
07.2017 - 03.2019
Directed sales, marketing, product development, and promotional programs targeting both existing and new markets.
Reported directly to the General Manager and served as a member of the Executive Committee, overseeing all aspects of the hotel's sales, marketing, promotions, administration, and public relations.
Formulated the Hotel Sales & Marketing Plan and prepared the hotel's budget and goals program.
Identified business sources across all market segments and cultivated relationships to drive sales growth.
Developed overarching sales strategies for travel agents, leisure, corporate markets, and MICE segments.
Established and maintained effective communication channels with all hotel departments to ensure alignment and collaboration.
Fostered open communication with the General Manager, Department Heads, Sales Team, and regional sales representatives to optimize coordination and performance.
Corporate Senior Sales Manager At Regional Office
Bestwestern International
04.2014 - 07.2017
Analyzed current and potential markets and trends, orchestrating all activities to sustain and boost revenue through increased business volume and elevated rates.
Devised and executed performance enhancement strategies and plans to foster continuous improvement.
Managed key accounts, including Local Negotiated Accounts and Corporate Preferred Accounts, to nurture relationships and drive business growth.
Represented the hotel by attending major travel functions to promote sales and establish valuable connections within the industry.
Education
Certificate - Management Essentials
Harvard Business School
Boston, MA
12.2022 - 12.2023
Bachelor of Business Administration And Management - Business Administration And Management