Adrianus
Key Account Executive
Jakarta Barat
Summary
Experienced with managing and nurturing key accounts to ensure client satisfaction and loyalty. Utilizes strategic planning and relationship-building to drive business growth. Track record of effective negotiation and conflict resolution to achieve client and company goals.
Overview
15
15
years of professional experience
4033
4033
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Key Accounts Executive
PT Privy Identitas Digital
03.2025 - Current
- Company Overview: Certified Digital Signature Provider.
- Served as an enthusiastic and knowledgeable Sales Associate in this Certified Digital Signature Provider.
- Managed a diverse portfolio of key accounts, ensuring timely delivery of products or services while maintaining high levels of customer satisfaction.
- Collaborated with cross-functional teams to develop innovative strategies for key account growth.
- Maintained ongoing communication channels with key account representatives, keeping them informed about product updates, promotions, and other relevant news.
- Enhanced customer satisfaction by proactively addressing concerns and providing tailored solutions.
- Served as primary point of contact for all communications between key clients and the company, ensuring transparency throughout all stages of the relationship.
- Achieved revenue targets consistently through effective negotiation and contract management with key clients.
- Assisted in the onboarding process for new key accounts by providing training, support, and account setup guidance to ensure a smooth transition into our ecosystem.
- Secured new business opportunities by leveraging strong relationships within existing customer base and utilizing a consultative selling approach.
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Senior Business Development Executive
PT Privy Identitas Digital
03.2020 - 03.2025
- Increased client base by identifying potential opportunities and establishing new relationships with key decisionmakers.
- Utilized advanced data analysis tools to track sales performance metrics, identify areas for improvement, and develop targeted strategies for growth.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Expanded market presence by researching industry trends, analyzing competitors'' strategies, and adjusting sales tactics accordingly.
- Identified untapped markets by conducting thorough research on emerging trends and incorporating findings into targeted sales campaigns.
- Exceeded sales quotas consistently by employing a consultative selling approach focused on understanding client needs thoroughly before proposing tailored solutions.
- Organized engaging networking events that fostered connections between industry professionals and generated valuable leads for future business development pursuits.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Cultivated strong relationships with existing clients to ensure customer satisfaction, repeat business, and referral opportunities.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Nurtured long-lasting relationships with key industry stakeholders, resulting in increased visibility and credibility for the company within the market.
- Enhanced revenue streams by upselling additional products or services to current clients based on their evolving needs.
Guest Relation Internship
Grand Asia Hotel
08.2019 - 12.2019
- Responded to guest requests for special arrangements or services, such as transportation arrangements and reservations.
- Contacted appropriate hotel departments to resolve guest issues or concerns.
- Dispatched calls, submitted room service requests, made wake-up calls, and acted as main point of contact for all guest needs.
- Respected the privacy and preferences of each resident and guest.
Guest Relation Internship
Bina Nusantara University
08.2018 - 12.2018
- Coordinated internship programs for students seeking Hospitality work in the area.
Sales Associate
PT Good Land Property
12.2014 - 03.2016
- Greeted customers with a smile and encouraged feedback pertaining to their shopping experience.
- Remained flexible, adaptable, and focused on growth.
- Followed instructions from supervisors and aimed to increase workflow.
Disc Jockey
Freelancer
07.2010 - 07.2013
- Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
- Played songs fitting station's format and monitored each song's length to avoid dead air.
- Cultivated strong relationships with venue owners and managers, leading to increased booking opportunities.
- Collaborated with other entertainers such as bands or dancers for a well-rounded event atmosphere that exceeded expectations.
- Managed sound quality levels during performances to ensure optimal listening experiences for attendees.
Education
D4 - Hotel Management
Bina Nusantara University
Jakarta09-2020
Senior High School -
Tarakanita 2
Jakarta06-2012
Skills
- Flexible problem-solving
- Experienced in Microsoft Office applications
- Expertise in Excel functions
- Quick learner
- Client relationship management
- Key account management
- Client needs assessment
- Revenue generation
- Account retention
- Public speaking and presenting (https://infobanknewscom/perbarindo-privy-jalin-kolaborasi-dukung-ekosistem-digital-industri-bpr/)
Accomplishments
- Achieved target from 2022 - 2024 as a senior Business Development at Privy
- Invited as one of the speaker at PERBARINDO event, link below:
https://infobanknews.com/perbarindo-privy-jalin-kolaborasi-dukung-ekosistem-digital-industri-bpr/
Certification
Pre-Intermediate English for Sales
Timeline
Key Accounts Executive
PT Privy Identitas Digital
03.2025 - Current
Pre-Intermediate English for Sales
03-2024
Senior Business Development Executive
PT Privy Identitas Digital
03.2020 - 03.2025
Guest Relation Internship
Grand Asia Hotel
08.2019 - 12.2019
Guest Relation Internship
Bina Nusantara University
08.2018 - 12.2018
Sales Associate
PT Good Land Property
12.2014 - 03.2016
Disc Jockey
Freelancer
07.2010 - 07.2013
D4 - Hotel Management
Bina Nusantara University
Senior High School -
Tarakanita 2
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