Highly driven Communications and Business Development Specialist with an MBA in Management and over 13 years of banking experience, I have consistently demonstrated a proven track record of identifying and pursuing opportunities for account growth, market expansion, and customer satisfaction in the financial sector. My expertise extends to marketing, where I have played a pivotal role in crafting and executing strategic initiatives to position the bank effectively in the market.
In addition to my banking background, I bring extensive skills and knowledge in corporate communications and media relations, leveraging them to strategically promote and enhance the brand image and reputation of the company. As a business partner, I have successfully managed communication budgets, policies, and activities, ensuring alignment with organisational goals and securing positive media coverage. I have adeptly handled customer complaints and legal cases, reinforcing the bank's commitment to exceptional service and compliance.
My leadership skills have been honed through years of experience in team management, where I have effectively led diverse teams and collaborated with stakeholders to achieve shared goals. In customer-facing roles, my strategic thinking to ensure that interactions contribute to overall customer satisfaction and loyalty. This blend of banking expertise, marketing acumen, business partnering, leadership, and strategic thinking positions me as a valuable asset capable of delivering significant value to any organization. I thrive in structured environments and am enthusiastic about contributing to the success of a dynamic team.
Indonesia, English