Aguirre Domanick
Nampa,ID
Summary
Dedicated General Service Technician with expertise in mechanical troubleshooting, customer service, and safety procedures. Committed to maintaining high standards and ensuring customer satisfaction through attention to detail and proactive problem solving.
Overview
7
7
years of professional experience
Work History
General Service Technician
Point S Tires
01.2023 - 01.2026
- Conducted tire inspections and assessments for performance and safety compliance.
- Performed tire mounting, balancing, and repair using specialized equipment.
- Maintained accurate inventory records of tires and related supplies.
- Collaborated with team members to optimize workflow efficiency during peak periods.
- Trained new technicians on safety protocols and operational procedures.
- Implemented best practices for tire maintenance to enhance customer satisfaction.
- Monitored equipment functionality, reporting issues promptly to ensure operational reliability.
- Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
- Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
- Proactively identified potential future issues during routine inspections, preventing costly breakdowns or damage to vehicles.
- Ensured adherence to safety standards by following proper procedures when using tools, equipment, or handling hazardous materials.
- Completed detailed inspection reports, identifying necessary repairs or maintenance items for customers.
- Increased repeat business through excellent communication skills and developing strong relationships with customers.
- Delivered superior customer service, addressing clients'' concerns, and ensuring satisfaction with completed work.
- Contributed to positive shop reputation by consistently receiving favorable reviews from satisfied customers based on professionalism and quality of work completed.
- Adhered to safety protocols and policies to reduce workplace hazards.
Tire and Lube Technician
Walmart
08.2021 - 01.2023
- Performed routine oil changes and tire rotations, ensuring customer vehicles met safety standards.
- Assisted in training new technicians on equipment usage and best practices for service delivery.
- Provided exceptional customer service by addressing inquiries and ensuring satisfaction with services rendered.
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
- Maintained cleanliness and organization of work area, adhering to safety protocols and regulations.
- Collaborated with team members to streamline service processes, enhancing overall efficiency in operations.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Greeted customers and answered questions about oil changes and other services.
- Developed loyal client base by consistently exceeding expectations in terms of service quality, speed, and professionalism.
- Adhered strictly to safety protocols as well as local regulations when disposing waste products such as used oil or fluids.
- Inflated tires to recommended pressure levels for tire and vehicle size.
- Assisted team by keeping shop tidy, clean, and free of safety hazards.
- Tested tires for wear, balance and overall condition.
Tire and Lube Technician
Walmart
06.2019 - 07.2022
- Performed routine oil changes and tire rotations, ensuring customer vehicles met safety standards.
- Maintained high standards of cleanliness in the work area to promote a safe environment for both employees and customers.
- Provided clear explanations of required repairs or maintenance tasks to customers, building trust through transparency.
- Educated clients on the importance of regular tire rotations, contributing to increased customer loyalty and repeat business.
- Delivered exceptional customer service by addressing concerns and answering inquiries in a friendly and professional manner.
- Trained new technicians in company procedures and best practices, contributing to a high-performing team environment.
- Increased workshop efficiency with proper organization and inventory management practices.
- Worked alone or in team-based systems to complete up to 30 oil changes each day.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Used shop machinery to balance tires and align vehicles for optimal performance.
- Identified problems and replaced worn tires on variety of vehicles.
- Maximized efficiency by coordinating changing and rotating of tires.
- Repaired punctures by locating leaks, removing embedded objects, and patching holes.
Skills
- Power tools operation
- Safety procedures
- Mechanical troubleshooting
- Hydraulic systems
- Vehicle maintenance
- Hand tools proficiency
- Disassembly techniques
- Customer service
- Mechanical tools
- Work with minimal supervision
- Attention to detail
- Flexible and adaptable
- Punctual and reliable
- Installation and repair
- Verbal and written communication
- Valid Driver's license
- Professional and courteous
- Operating test equipment
- Documentation and reporting
- Mechanical aptitude
Timeline
General Service Technician
Point S Tires
01.2023 - 01.2026
Tire and Lube Technician
Walmart
08.2021 - 01.2023
Tire and Lube Technician
Walmart
06.2019 - 07.2022