Music
Agung Dwi Aprizal
PC Builder/Technician
Karawang
Summary
Confident Computer Technician with expertise in help desk environments, excellent communication, and good judgment, assisting both employees and customers with technical issues. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
PC Technician
Motion.Id
Karawang
04.2019 - Current
- Patiently walked individuals through basic troubleshooting tasks.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Linked computers to network and peripheral equipment.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
Roboguru Solver
Rangguru
Indonesia
02.2021 - 02.2022
- Developed team communications and information for meetings.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Identified issues, analyzed information and provided solutions to problems.
Education
Bachelor of Education - English Education
Singaperbangsa University Karawang
Karawang, Indonesia 08.2018 - Current
High School Diploma -
SMAN 3 Karawang
Karawang, Indonesia 07.2015 - 07.2018
Skills
Interpersonal Communication
Operating system testing
PC refurbishment
Desktop and laptop installations
Hardware and software installation
Virus and malware prevention
Help desk support
Teamwork and Collaboration
Project Management
Analytical problem solver
Copywriting
Editing and review
Interests
Film
Game
Art Criticism
Quote
Maybe all one can do is hope to end up with the right regrets.
Arthur Miller
Timeline
Roboguru Solver
Rangguru
02.2021 - 02.2022
PC Technician
Motion.Id
04.2019 - Current
Bachelor of Education - English Education
Singaperbangsa University Karawang
08.2018 - Current
High School Diploma -
SMAN 3 Karawang
07.2015 - 07.2018