AHMAD HAETAMI
Sriamur
Summary
The goal is to provide increased sales as a Sales Manager.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
16
16
years of post-secondary education
Work History
International Sales Engineering in Ligman Lighting
Ligman Lighting Co., LTD Area Indonesia
02.2025 - Current
- Establish an operating strategy within the to Sales in Project Indonesia
- Prepare data and information to make periodic report data analysis.
- Perform project data analysis to support our distributors.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Senior Sales Supervisor SAC DIVISION
PT LG Electronic Indonesia
02.2024 - 02.2025
- Establish an operating strategy within the to Sales in Project Indonesia
- Prepare data and information to make periodic report data analysis.
- Perform project data analysis to support our distributors.
- Reduced customer churn rate by establishing strong rapport with clients through consistent communication and active problem-solving efforts.
- Streamlined internal processes for increased efficiency in customer relationship management.
- Increased sales revenue by implementing effective sales strategies and training programs for the team.
- Negotiated high-value contracts with partners, securing favorable terms for both parties and ensuring continued collaboration.
- Optimized territory distribution among team members to maximize coverage while minimizing travel time and expenses.
- Collaborated with marketing teams to develop targeted campaigns that drove sales growth across all product lines.
- Negotiated more favorable rates and delivery times with vendors.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
International Sales Engineering
Ligman Lighting Co., LTD
01.2023 - 02.2024
- Establish an operating strategy within the to Sales in Project Indonesia
- Prepare data and information to make periodic report data analysis.
- Perform project data analysis to support our distributors.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Supervisor Sales Project Division
PT. Ligman Lighting Indonesia
03.2018 - 12.2022
- Establish an operating strategy within the team to increase sales
- Prepare data and information to make periodic report data analysis
- Perform project data analysis to support our distributors
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Manager Marketing
PT. Alka Cipta Mandiri
08.2017 - 02.2018
- Establish an operating strategy within the team to increase sales
- Prepare data and information to make periodic report data analysis
- Perform project data analysis to support in tender
- Showed data analysis in regular meetings for creating new program
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved safety procedures to create safe working conditions for workers.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Assistant Manager Marketing
PT. Nawacandela Indonesia
04.2016 - 07.2017
- Establish an operating strategy within the team to increase sales.
- Prepare data and information to make periodic report data analysis.
- Perform project data analysis to support in tender
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Generated repeat business through exceptional customer service.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Implemented staff training programs to elevate service standards and knowledge.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Improved operational efficiency by adopting new technology for inventory management.
- Oversaw daily operations to maintain store cleanliness and organization.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Assisted in budget preparation, ensuring alignment with financial goals.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Enhanced team productivity by streamlining operational processes.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Conducted performance evaluations and provided constructive feedback to employees.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed detailed plans based on broad guidance and direction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Launched quality assurance practices for each phase of development
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed senior-level personnel working in marketing and sales capacities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Supervisor Sales & Marketing
PT. Trilite Wesia Geni
04.2013 - 07.2016
- Establish an operating strategy within the team to increase sales.
- Prepare data and information to make periodic report data analysis.
- Perform project data analysis to support in tender
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Generated reports detailing findings and recommendations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Created and managed project plans, timelines and budgets.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained database systems to track and analyze operational data.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Devised and implemented processes and procedures to streamline operations.
- Observed packing operations to verify conformance to specifications.
- Gathered, organized and input information into digital database.
Education
Diploma Degree - Management Information
Guna Darma University
Jl. Margonda Raya Pondok Cina, Depok - Jawa Barat 01.2001 - 01.2005
Senior High School - Economic
PELITA 2
Jalan Manggarai Utara 7 01.1998 - 01.2001
Junior High School - Economic
Muttaqin
Jl. Asem Baris Raya No.5-7, Kebon Baru, Tebet 01.1995 - 01.1998
Elementary School -
SDN Balimester 06 Pagi
Jl. Jatinegara Barat Iv/12 Jakarta Timur 01.1989 - 01.1995
Skills
Microsoft Word
Personal Information
- Date of Birth: 04/27/82
- Marital Status: Married
- Religion: Moslem
Timeline
International Sales Engineering in Ligman Lighting
Ligman Lighting Co., LTD Area Indonesia
02.2025 - Current
Senior Sales Supervisor SAC DIVISION
PT LG Electronic Indonesia
02.2024 - 02.2025
International Sales Engineering
Ligman Lighting Co., LTD
01.2023 - 02.2024
Supervisor Sales Project Division
PT. Ligman Lighting Indonesia
03.2018 - 12.2022
Manager Marketing
PT. Alka Cipta Mandiri
08.2017 - 02.2018
Assistant Manager Marketing
PT. Nawacandela Indonesia
04.2016 - 07.2017
Supervisor Sales & Marketing
PT. Trilite Wesia Geni
04.2013 - 07.2016
Diploma Degree - Management Information
Guna Darma University
01.2001 - 01.2005
Senior High School - Economic
PELITA 2
01.1998 - 01.2001
Junior High School - Economic
Muttaqin
01.1995 - 01.1998
Elementary School -
SDN Balimester 06 Pagi
01.1989 - 01.1995
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