Ahmad Rifaid

Prepare work plans and budgets
Manage survey and audit services
Coordinate the distribution and assignment of surveyors
Surveyor controller and monitoring
Coordinate understanding of rules
Prepare periodic reports and performance evaluations

Develop an improvement plan
Monitoring notes and image changes
Prepare a time schedule
Communicate the quality of work
Facilitate meetings with ship owners and class surveyors
Make cost calculations
Monitor work progress and evaluate regularly
Respond to customer complaints
Preparing S - notes

• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Maintained friendly and professional customer interactions.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Engaged employees in business processes with positive motivational techniques.

Study the quality system
Draft official letters and survey reports
Carrying out and communicating the implementation of the survey to external parties
Create survey reports
understand, implement and provide input on the development of rules

Develop an improvement plan
Monitoring notes and image changes
Prepare a time schedule
Communicate the quality of work
Facilitate meetings with ship owners and class surveyors
Make cost calculations
Monitor work progress and evaluate regularly
Respond to customer complaints
Preparing S - notes

• Contributed to patent applications, showcasing innovative engineering solutions for industry challenges.
• Reduced construction costs with value engineering and innovative design solutions.
• Developed innovative solutions for complex engineering problems, resulting in patentable technologies.
• Developed innovative solutions to complex engineering problems, resulting in increased productivity.