Ahmad Taufieq

• Ensure and control management throughout the all workshop ( General Repair and Body Paint Repair ) to provide the best service excellent, fast, effective, efficient and best quality.
• Control and Monitoring Workhshop Logistic and Preparation and Production Operational Service Trucking for Logistic
• Control and Monitoring Workhshop Site's Mining & Coal and Preparation and Production Operational Service Light Vehicle.
• Analyze, plan, recommend and review any rules and procedures HSE / OHSAS time of execution of work in the area Workshop.
• Responsible to prevent occupational diseases and accidents.
• Adopting and implementing continuous improvement or Continues Improvement (Kaizen / QCC) and ensure the implementation of 5S or 5R in the all workshop area.
• Analyze, plan, and control the cost of vehicle maintenance.
• Ensure and control the use of Parts and Materials in accordance with the needs of all Workshop (Inventory Control).

Regarding Blue Bird Group's commitment to serve our customers even further, Blue Bird Group aims to develop even more. In the collaboration between Blue Bird Group and UMW Holding Berhad's Manufacturing and Engineering division, Pusaka Bersatu was born.

As a subsidiary of Blue Bird Group, which operates in the automotive service sector, Pusaka Bersatu's main business is in the distribution of lubricants and flash service centers for the automotive needs of the community.

Pusaka Bersatu has replacement and maintenance work services including: Engine Oil Replacement, Transmission Oil, Gardan Oil, Tire & Balancing Change, Tuneup, Suspension System, Braking System and Accu maintenance and replacement.

• Ensure and control the use of Parts and Materials in accordance with the needs of all Workshop (Inventory Control).
• Achieving physical availability (PA) predetermined.
• Carry out additional tasks given by management.
• Lowering the average day of use GS and repair processes that have been determined.
• Make a weekly report, monthly and quarterly and yearly.
• Make the system and evaluate the system in order to better operational all Workshop.
• Make man power mapping & talent development for the team at all Workshop.
• Development and Build Workhsop Networking in all Service Respresentative.
• Development and Build Site's Workshop ( Mining ) in all Plan

• Controlling
• Customer Orientation
• Fostering Teamwork
• Achievement Orientation
• Analytical Thinking
• Decision Making
• Planning & Organizing
• Developing Other
• Building Collaborative Relationship

• Development aftersales business strategies for MINI Vehicles including Parts, Lifestyle and Accessories in the Indonesian region (Base on BMW Group Standard).
• Developing and building a service business strategy for MINI Vehicles owned by the customer directly or indirectly (Workshop and Part Center – Base on BMW Group Standard).

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Passionate about learning and committed to continual improvement.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Learned and adapted quickly to new technology and software applications.

• Performed comprehensive pre-delivery inspections on new vehicles, ensuring optimal performance before customer delivery.
• Utilized advanced diagnostic software to accurately pinpoint underlying issues within vehicle systems, enabling swift resolution of problems.
• Facilitated inventory management by accurately documenting parts usage and reordering necessary supplies in a timely manner.
• Supported sales team efforts by providing expert technical advice when needed for potential buyers or lease customers.
• Exceeded quality control standards by meticulously following detailed procedures outlined in BMW service manuals during each repair job.
• Conducted road tests after completing repairs to verify successful resolution of issues and ensure smooth vehicle operation.
• Collaborated with fellow technicians to troubleshoot complex issues, leading to more accurate diagnoses and faster repairs.
• Enhanced customer satisfaction by performing thorough diagnostics and efficiently repairing BMW vehicles.
• Ensured vehicle safety by thoroughly inspecting, diagnosing, and repairing all necessary components during routine maintenance services.
• Contributed to the success of the dealership by consistently exceeding monthly performance goals for repairs completed and customer satisfaction ratings.
• Upheld brand reputation by providing exceptional customer service throughout the entire repair process, from initial consultation to final vehicle pickup.
• Reduced repair turnaround time through effective communication with service advisors and parts department staff.
• Prevented future breakdowns by proactively identifying potential problems during scheduled maintenance appointments.
• Maintained a high level of technical expertise by attending regular training sessions and keeping up-to-date with industry advancements.