Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aidan Petty

Idaho Falls

Summary

Dedicated and hardworking professional with extensive experience in physically demanding roles and fast-paced work environments. Proven ability to thrive under pressure through hands-on roles such as Backroom Stocking Associate at Walmart, where I consistently handled heavy lifting, organized inventory, and maintained efficiency in a physically active setting. In addition, developed strong adaptability and customer service skills as a Walmart Cashier and McDonald’s Customer Service Worker, where I excelled in meeting rapidly changing goals, managing high-volume transactions, and ensuring customer satisfaction in fast-paced, dynamic environments. Strong work ethic, team collaboration, and quick problem-solving abilities are key strengths.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Mccdonalds
01.2025 - 06.2025
  • Delivered exceptional customer service by addressing inquiries and resolving complaints efficiently.
  • Maintained accurate cash handling procedures, ensuring compliance with company policies.
  • Trained new team members on operational processes and customer engagement techniques.
  • Collaborated with team members to streamline service workflows, enhancing order accuracy.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
  • Fostered positive customer service culture within team which led to higher customer satisfaction rates.

Stocking Associate

Walmart
01.2023 - 10.2024
  • Organized and stocked merchandise to optimize inventory flow and enhance customer accessibility.
  • Assisted in training new associates on stocking procedures and safety protocols.
  • Ensured accurate labeling and pricing of products, reducing discrepancies in inventory records.
  • Collaborated with team members to maintain clean, safe, and efficient work environment.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained effective team member communication.
  • Scanned, recorded and verified received inventory during regular shipments.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Consistently met or exceeded productivity goals while ensuring compliance with safety guidelines.

Cashier

Walmart
06.2020 - 01.2023
  • Process transactions accurately using point-of-sale systems.
  • Assist customers with inquiries and product information.
  • Maintain cleanliness and organization of checkout area.
  • Handle cash and credit transactions with attention to detail.
  • Collaborate with team members to enhance customer service experience.
  • Scan and bag items efficiently for timely checkouts.
  • Learn store policies regarding returns and exchanges thoroughly.
  • Adapt quickly to changing priorities in a fast-paced environment.
  • Built relationships with customers to encourage repeat business.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

Associate of Arts - Arts

Idaho State University
Pocatello, ID
06-2023

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Relationship building
  • Complaint handling
  • Quick learning
  • Team development

Timeline

Customer Service Representative

Mccdonalds
01.2025 - 06.2025

Stocking Associate

Walmart
01.2023 - 10.2024

Cashier

Walmart
06.2020 - 01.2023

Associate of Arts - Arts

Idaho State University
Aidan Petty