Hairdresser
Aienun Furry Ratnadevi
Hairdresser And Make Up Artist And Spa Treatment
Samarinda,Indonesia
Summary
Dynamic Hairdresser and Spa Treatment Artist with extensive experience at Hairdressing Salon, excelling in relationship building and advanced styling techniques. Proven track record of boosting client retention and salon revenue through exceptional customer service and product education. Skilled in texturizing services and bridal makeup application, consistently delivering outstanding results.
Overview
1
1
Certification
Work History
Hairdresser & Spa Treatment and Make up Artist
Hairdressing Salon
- Recommended appropriate styles to elevate client contentment.
- Supported fellow stylists during peak times by assisting them with shampooing or blow-drying tasks when needed.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Improved client retention rates by establishing trust through thorough consultations before performing any hair treatments or services.
- Processed payments, entering sales in register for prompt customer service.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
- Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Boosted salon revenue by upselling hair care products and services based on individual client needs.
- Mentored junior stylists, sharing expertise in advanced cutting, coloring, and styling methods.
- Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
- Attended industry seminars and workshops to stay current on the latest trends and techniques in hairstyling.
- Collaborated with colleagues to create unique hairstyles for special events such as weddings and fashion shows.
- Answered over Number phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Consistently met performance targets set forth by the salon management while maintaining high standards of quality workmanship.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Determined appropriate hair treatments based on conditions and textures.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Education
Post-Baccalaureate Diploma -
Jhonny Andrean
IndonesiaSkills
Cosmetology industry exposure
Texturizing services specialist
Special effects
Relationship building and management
Strong leader
Bridal makeup application
Marketing familiarity
Eyebrow styling
Staff Management
Skin-tone management
Customer buying habits
Hair maintenance expert
Highly motivated self-starter
Customer consultation
Lash and eyebrow maintenance
Manicures and pedicures
Facials and makeup applications
Certification
Hairstylist
Interests
Timeline
Hairstylist
12-2004
Hairdresser & Spa Treatment and Make up Artist
Hairdressing Salon
Post-Baccalaureate Diploma -
Jhonny Andrean