AINAN RADIYAH
Makassar
Summary
Ambitious graduate in Islamic Economics with experience in partnerships and public speaking, complemented by active participation in campus organisations. Possesses internship experience across multiple institutions, with a keen interest in Business Development, Finance, and Islamic Economic Law. Committed to continuous professional growth.
Overview
5
5
years of professional experience
Work History
Event Coordinator
Macca Indonesia Foundation
Makassar South sulawesi, Indonesia
10.2023 - Current
- Managed small and large scale events, conferences and seminars.
- Completed evaluations and reported outcomes to improve future event planning.
- Planned and organised invites and participant registration.
- Managed onsite teams' operations, sourced materials and handled problems and feedback from clients, promoting positive brand image.
- Handled administrative requirements for events to manage contracts, payments and records.
Customer Care Officer
Honda Sanggar Laut Makassar
South Sulawesi, Indonesia
03.2024 - 08.2025
- Updated customer records with each interaction to maintain data accuracy and ensure privacy compliance.
- Resolved customer questions, issues and complaints, achieving mutually beneficial outcomes.
- Managed inbound customer service calls, providing detailed product information and resolving queries to enhance customer satisfaction.
- Followed up on customer interactions to deliver additional support and enhance customer experience.
Internship Customer Service
Dompe Dhuafa Republika
Makassar South sulawesi, Indonesia
08.2022 - 11.2022
- Engaged with customers to identify needs and provide tailored service.
- Resolved customer concerns and escalated critical issues to supervisor for swift resolution.
- Collaborated with team members to achieve target results.
- Managed complaints through clear communication, ensuring customer satisfaction through effective problem-solving.
Internship Customer Care
Bank Mini Syariah UIN Alauddin Makassar
Makassar South sulawesi, Indonesia
09.2021 - 11.2021
- Resolved complaints through calm, clear communication and effective problem-solving.
- Monitored service time and quality standards to ensure customer satisfaction.
- Addressed customer concerns and escalated significant issues to supervisor for timely resolution.
- Worked with team members to meet and exceed target results.
Education
Master of Science - S.E in Islamic Economy
Universitas Islam Neger
Makassar, Indonesia 2018 - 2022
Accomplishments
- 1st Place - 2020
Winner (Gold Medal) in the Acoustic Competition at Gebyar GenBI UIN Alauddin Makassar.
- 1st Place - 2020
Winner (Gold Medal) in the Essay Competition at GenBI Aktif UIN Alauddin Makassar.
- 1st Place - 2020
Winner (Gold Medal) of the Scientific Essay Competition at the Dies Natalis of UIN Alauddin Makassar.
- 1st Place -2020
Winner (Gold Medal) in National Poetry Writing Competition organized by HMJ Management at UIN Alauddin Makassar.
- 1st Place - 2020
Winner (Gold medal) in the Short Film Competition at TEMILREG SULSELBAR-PAPUA.
- 1st Place - 2020
Winner (Gold Medal) in the Sharia Business Plan Competition at TEMILREG SULSELBAR-PAPUA.
- 1st Place - 2019
Winner (Gold Medal) in the Islamic Economics Olympiad at TIKAR UIN Alauddin Makassar
- 1st Place - 2019
Winner (Gold Medal) in the National Economics Debate Competition at UIN Alauddin Makassar
- 1st Place - 2019
Winner (Gold Medal) in the Scientific Debate Competition across South Sulawesi at Universitas Muhammadiyah Makassar
- 2nd Place - 2020
Silver Medalist in the Religious Speech Competition at the South Sulawesi Arts & Qur’an Festival in IAIN Palopo.
- 2nd Place - 2019
Silver Medalist in Tilawah Competition at the Anniversary Event of FEBI UIN Alauddin Makassar
- 2nd Place - 2019
Silver Medalist in the Vocal Group Competition at the Anniversary Event of FEBI UIN Alauddin Makassar.
- 3rd Place - 2021
Bronze Medalist in The National Business Plan Competition at the National Religion, Science, and Research Olympiad (OASE I).
- 3rd Place - 2020
Bronze Medalist in the Economics Debate Competition at Plano Face, Sulawesi-wide Competition, held at Universitas Bosowa.
- 3rd Place - 2019
Bronze Medalist in the Regional Acoustic Competition in Makassar at UIN Alauddin Makassar.
- Favorite Category - 2019
Favorite Video Award at TIKAR UIN Alauddin Makassar
- Semifinalist - 2022
Second Highest in the Hadith Musicalization Competition at the National Sports and Arts Week (PESONA), National Level.
- Semifinalist - 2019
Semifinalist in the National Islamic Economics Debate Competition at Universitas Muhammadiyah Yogyakarta.
- Finalist - 2019
Finalist in the National Sharia Business Plan Competition at Universitas Negeri Padang.
Research Experience
- Model Pengembangan Ekonomi Berbasis Pesantren - 2020
- Model Pengelolaan Zakat Produktif Sebagai Instrumen Pembangunan berkelanjutan (Studi pada Nadzir Kecamatan Mattirosompe) - 2021
- Survei Wakaf Masjid dan pengelolaannya di Kota Makassar
- Wakaf Sebagai Instrumen Pemberdayaan Ekonomi Ummat berbasis Maslahah
- Analisis Aspek Keputusan halal Pada Produk Cadbury (Studi Komparatif Majelis Ulama Indonesia Dengan Majelis Malaysia)
- Solusi All In One Sharia Financial Technology Sebagai Upaya Penguatan Inklusi Keuangan Selama dan Pasca Pandemi
- Pemberdayaan Milenial Melalui Digitalisasi UMKM Menuju Indonesia Inklusif Selama Pandemi Covid-19
Conference and Seminar
- International Webinar “Embracing Halal Industry as a New Engine Towards Indonesia as The Halal Center In the World - August 2020 (as a Participant)
- Webinar Nasional “Strategi Pemulihan Ekonomi Nasional di Tengah Pandemi Covid-19 - June 2020
- National Seminar “Optimizing the Role of MSMEs to Support the Indonesian Economy in the Era of the Industrial Revolution 4.0 to Asia-Pasific Rebalance" - March 2019
- National Seminar of Shariah Econimic in UIN Alauddin Makassar - Oct 2018
Articles and Publications
- Islamic Boarding School-Based Economic Development Model
- Pinjaman Online : Bukti Lemahnya Inklusi Keuangan Syariah (Studi Pada Pelaku Usaha Di Kota Makassar)
- Hiper-Realitas, Simulakra, dan Pola Konsumsi Pada Masyarakat Post-Modernisme
- Jurnalisme Pemuda dalam Menangkal Krisis Pluralisme dan Mewujudkan Berkah Bonus Demografi
- Kritik Adam Smith Terhadap Merkantilisme
- Konsep Ekonomi Pada Masa Al-Ghazali dan Ibnu Khaldun
- Konsep Ekonomi Pada Masa Khulafaur Rasyidin
- Over View Sejarah Pemikiran Ekonomi Islam
Timeline
Customer Care Officer
Honda Sanggar Laut Makassar
03.2024 - 08.2025
Event Coordinator
Macca Indonesia Foundation
10.2023 - Current
Internship Customer Service
Dompe Dhuafa Republika
08.2022 - 11.2022
Internship Customer Care
Bank Mini Syariah UIN Alauddin Makassar
09.2021 - 11.2021
Master of Science - S.E in Islamic Economy
Universitas Islam Neger
2018 - 2022