Ajeng Ratna Mustika
Banker
Kota Bandung,Jawa Barat
Summary
Experienced Teller Staff with 3 years of experience. I'm really good at resolving problems and improving customer satisfaction. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Frontliner Banking Staff
BCA
Bandung, Jawa Barat
01.2018 - Current
- Serves customers by completing all account transactions. Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers' needs, and directing customers to branch representative.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
Content Writer
PT Solusi Finansialku Indonesia
Bandung, Jawa Barat
10.2017 - 03.2018
- Writing financial documents, news items, articles or study material.
- Completed thorough research into assigned topics.
- Conducted extensive internet research to provide facts and statistics for articles and blogs.
Education
Bachelor of Economics - Development Economic
08.2013 - 08.2017
GPA: 3.35
High School Diploma -
07.2010 - 07.2013
Skills
Digital banking products and services
Timeline
Frontliner Banking Staff - BCA
01.2018 - Current
Content Writer - PT Solusi Finansialku Indonesia
10.2017 - 03.2018
Parahyangan Catholic University - Bachelor of Economics, Development Economic
08.2013 - 08.2017
SMA Negeri 2 Bandung - High School Diploma,
07.2010 - 07.2013
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