Innovative and goal-oriented Management professional committed to tourism industry. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through correct business management.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
General Affairs Manager
Korea Tourism Organization
Jakarta Pusat
06.2011 - Current
Maximized performance by monitoring daily activities and mentoring team members.
Maintained professional, organized, and safe environment for employees and patrons.
Onboarded new employees with training and new hire documentation.
Developed and maintained relationships with customers and suppliers through account development.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Improved safety procedures to create safe working conditions for workers.
Improved marketing to attract new customers and promote business.
Developed and implemented business strategies to achieve business goals and stay competitive.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assisted in organizing and overseeing assignments to drive operational excellence.
Financial Advisor
PT Axa Mandiri Financial Services
Jakarta Pusat
04.2008 - 03.2011
Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Facilitated presentation and recommendation of services by optimizing client relationships.
Presented financial plans and investment recommendations to clients.
Administrative Assistant
Universitas Mercu Buana
Jakarta Pusat
04.2005 - 02.2008
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Performed research to collect and record industry data.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Educational Consultant
Informatics Academy
Jakarta Utara
02.2004 - 03.2005
Coordinated training and professional development courses for teachers and school administrators to create new teaching strategies that encourage student learning.
Provided lesson planning and pacing support to helping educators analyze data and apply it to instruction.
Developed workforce training programs to improve organizational efficiency.
Worked closely with instructors to prepare online materials, content, and tools to facilitate training globally.
Education
Bachelor of Science - English Education
Universitas Palangkaraya
Palangkaraya
07.1996 - 12.2003
Skills
Business administration
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Certification
MICE
Timeline
MICE
06-2022
MICE
09-2020
General Affairs Manager
Korea Tourism Organization
06.2011 - Current
Financial Advisor
PT Axa Mandiri Financial Services
04.2008 - 03.2011
Administrative Assistant
Universitas Mercu Buana
04.2005 - 02.2008
Educational Consultant
Informatics Academy
02.2004 - 03.2005
Bachelor of Science - English Education
Universitas Palangkaraya
07.1996 - 12.2003
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