Aldila Samkarya Nugraha

Conduct supervision on 3-4 Relationship Manager (RM) in carrying their duties and responsibilities. I provide guidance and training, monitor and evaluate their performance. I develop strategic initiatives so that the RM team can work effectively and achieve the unit's performance targets. In addition, I manage credit risks, so that during the Covid-19 pandemic, credit quality is still maintained.

Built and maintained good relationships with clients, analyzed creditworthiness, prepared and presented credit proposals, ensured compliance with regulations and procedures, and monitored and evaluated credit performance. In 2018, I was awarded as the Champion of The Best Relationship Manager in West Java region for successfully booking credit worth Rp46 billion in a year (target of Rp36 billion)

Assessed credit risks and evaluated creditworthiness, analyzing financial statements and collateral to assist bank management in decision-making. I also monitored existing loans and built good customer relationships to ensure accurate and safe credit provision. In that period, I achieved "very-good" employee performance.

Managed to give exceeding customer expectations. I provided banking product information to the customers, handled complaints, managed accounts, provided high-quality service and maintained good relationships with customers.

Boosted cigarette sales by developing and executing effective marketing strategies. This included market research, creating marketing materials, carrying out promotions, analyzing performance, and building relationships with customers and partners (distributors, agents and seller).

Analyzed the market, created effective promotions, managed relationships with distributors and agents, and ensured customer satisfaction. Through strategic initiatives and coordination, I helped increase sales of our products.