Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Alex Kartono

Alex Kartono

Chief Representative Office
North Jakarta

Summary

Dynamic sales leader with a proven track record at Borouge PTE. LTD., driving revenue growth through strategic partnerships and consultative sales. Expert in operational efficiency management and team coordination, I excel in fostering collaboration and innovation, consistently achieving ambitious sales targets while enhancing customer satisfaction and loyalty.

Overview

17
17
years of professional experience

Work History

Chief Rep. Office - Senior Sales Manager Indonesia

Borouge PTE. LTD.
01.2015 - Current
  • Launched new product lines successfully by overseeing every stage from ideation to market release while collaborating closely with various departments involved in the process.
  • Expanded market presence by leading the development of new products and services tailored to customer needs.
  • Mentored junior team members, providing guidance on best practices in leadership, management, and professional development.
  • Increased company revenue by establishing and maintaining strategic partnerships with key stakeholders.
  • Managed cross-functional teams effectively, ensuring timely completion of projects within budget constraints.
  • Delivered exceptional client service by addressing concerns promptly and implementing solutions tailored to individual needs.
  • Spearheaded the negotiation of high-level contracts, securing lucrative opportunities for continued business growth.
  • Drove sales growth by cultivating strong relationships with clients, understanding their unique needs, and offering customized solutions.
  • Conducted thorough competitor analyses, enabling informed decision-making regarding pricing strategies and competitive positioning efforts.
  • Consistently met or exceeded performance targets by implementing data-driven strategies that drove continuous improvement in key areas.
  • Strengthened internal communication channels, fostering a collaborative work environment that boosted employee morale and productivity.
  • Monitored industry trends closely to identify emerging opportunities for expansion or diversification within the market landscape.
  • Developed strategy to combat increased competitive presence within territory.
  • Managed and organized internal communication to hold staff accountable to priorities.
  • Developed bottom-up forecasting plans for territory, addressing sales goal attainment.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Territory Manager

LyondelBasell Ltd.
08.2012 - 12.2014
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
  • Collaborated with marketing to develop territory-specific promotional materials, ensuring messaging resonated with local market nuances.
  • Achieved significant sales growth, utilizing detailed customer data analysis to refine sales tactics and better target potential clients.

Assistant Country Manager

SCG Plastics Co.Ltd.
07.2008 - 06.2012
  • Established strong relationships with key industry players for business growth and expansion.
  • Implemented process improvements, streamlining workflows and increasing team productivity.
  • Optimized resource allocation, enhancing operational efficiency and reducing costs.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively.
  • Coached and mentored team members, fostering a culture of continuous learning and development.
  • Gathered information on competitor activities and market trends to enhance strategic decision-making.
  • Managed cross-functional teams to ensure seamless operations and drive business objectives.
  • Analyzed market trends and competitor activities to inform strategic decisionmaking.
  • Led the successful launch of new products in local markets, driving revenue growth and brand recognition.
  • Achieved revenue targets through proactive client engagement strategies that fostered long-term relationships with customers.
  • Verified appropriately priced products and services to secure competitive advantage and desired returns.
  • Improved marketing to attract new customers and promote business.
  • Accomplished multiple tasks within established timeframes.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Education

MBA - Business Management

Mercu Buana University
Jakarta Indonesia
04.2001 -

BBA - Business Administration And Management

Atma Jaya Catholic University
Jakarta - Indonesia
04.2001 -

Skills

Team coordination

Timeline

Chief Rep. Office - Senior Sales Manager Indonesia

Borouge PTE. LTD.
01.2015 - Current

Territory Manager

LyondelBasell Ltd.
08.2012 - 12.2014

Assistant Country Manager

SCG Plastics Co.Ltd.
07.2008 - 06.2012

MBA - Business Management

Mercu Buana University
04.2001 -

BBA - Business Administration And Management

Atma Jaya Catholic University
04.2001 -

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Alex KartonoChief Representative Office