Alex Kartono
Chief Representative Office
North Jakarta
Summary
Dynamic sales leader with a proven track record at Borouge PTE. LTD., driving revenue growth through strategic partnerships and consultative sales. Expert in operational efficiency management and team coordination, I excel in fostering collaboration and innovation, consistently achieving ambitious sales targets while enhancing customer satisfaction and loyalty.
Overview
17
17
years of professional experience
Work History
Chief Rep. Office - Senior Sales Manager Indonesia
Borouge PTE. LTD.
01.2015 - Current
- Launched new product lines successfully by overseeing every stage from ideation to market release while collaborating closely with various departments involved in the process.
- Expanded market presence by leading the development of new products and services tailored to customer needs.
- Mentored junior team members, providing guidance on best practices in leadership, management, and professional development.
- Increased company revenue by establishing and maintaining strategic partnerships with key stakeholders.
- Managed cross-functional teams effectively, ensuring timely completion of projects within budget constraints.
- Delivered exceptional client service by addressing concerns promptly and implementing solutions tailored to individual needs.
- Spearheaded the negotiation of high-level contracts, securing lucrative opportunities for continued business growth.
- Drove sales growth by cultivating strong relationships with clients, understanding their unique needs, and offering customized solutions.
- Conducted thorough competitor analyses, enabling informed decision-making regarding pricing strategies and competitive positioning efforts.
- Consistently met or exceeded performance targets by implementing data-driven strategies that drove continuous improvement in key areas.
- Strengthened internal communication channels, fostering a collaborative work environment that boosted employee morale and productivity.
- Monitored industry trends closely to identify emerging opportunities for expansion or diversification within the market landscape.
- Developed strategy to combat increased competitive presence within territory.
- Managed and organized internal communication to hold staff accountable to priorities.
- Developed bottom-up forecasting plans for territory, addressing sales goal attainment.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Territory Manager
LyondelBasell Ltd.
08.2012 - 12.2014
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
- Collaborated with marketing to develop territory-specific promotional materials, ensuring messaging resonated with local market nuances.
- Achieved significant sales growth, utilizing detailed customer data analysis to refine sales tactics and better target potential clients.
Assistant Country Manager
SCG Plastics Co.Ltd.
07.2008 - 06.2012
- Established strong relationships with key industry players for business growth and expansion.
- Implemented process improvements, streamlining workflows and increasing team productivity.
- Optimized resource allocation, enhancing operational efficiency and reducing costs.
- Delivered exceptional customer service by addressing client concerns promptly and effectively.
- Coached and mentored team members, fostering a culture of continuous learning and development.
- Gathered information on competitor activities and market trends to enhance strategic decision-making.
- Managed cross-functional teams to ensure seamless operations and drive business objectives.
- Analyzed market trends and competitor activities to inform strategic decisionmaking.
- Led the successful launch of new products in local markets, driving revenue growth and brand recognition.
- Achieved revenue targets through proactive client engagement strategies that fostered long-term relationships with customers.
- Verified appropriately priced products and services to secure competitive advantage and desired returns.
- Improved marketing to attract new customers and promote business.
- Accomplished multiple tasks within established timeframes.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
MBA - Business Management
Mercu Buana University
Jakarta Indonesia 04.2001 -
BBA - Business Administration And Management
Atma Jaya Catholic University
Jakarta - Indonesia 04.2001 -
Skills
Team coordination
Strategic innovation oversight
Operational efficiency management
Targeted market strategy development
Consultative sales
International business
Teamwork and collaboration
Adaptability and flexibility
Timeline
Chief Rep. Office - Senior Sales Manager Indonesia
Borouge PTE. LTD.
01.2015 - Current
Territory Manager
LyondelBasell Ltd.
08.2012 - 12.2014
Assistant Country Manager
SCG Plastics Co.Ltd.
07.2008 - 06.2012
MBA - Business Management
Mercu Buana University
04.2001 -
BBA - Business Administration And Management
Atma Jaya Catholic University
04.2001 -