Alexander Hikmala Lolong
Jakarta Selatan
Overview
15
15
years of professional experience
Work History
Sales Consultant
Panji Rama Otomotif Indonesia
03.2021 - 04.2025
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic.
Business Development
YBC Software Indonesia
09.2021 - 09.2022
- Supported ongoing business development by proactively seeking new customers through referrals and targeted outreach efforts.
- Developed and executed successful business development plans, leading to new partnerships and expanded opportunities.
- Conducted regular reviews of client accounts, proactively identifying opportunities for further business development.
- Oversaw business development, staffing, personnel, client relations and business planning tasks.
Account Manager
Amtiss
01.2018 - 04.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Business Executive
Allianz
01.2016 - 01.2017
Associate Unit Manager
Prudential
01.2015 - 01.2016
Business Consultant
Astra International BMW
01.2011 - 01.2015
Front Desk Agent (FDA)
Merzam Hotel
01.2010 - 01.2011
Education
Bachelor - Hotel Tourism
Sahid Jaya University
Jakarta Selatan01.2011
Skills
Account management
Timeline
Business Development
YBC Software Indonesia
09.2021 - 09.2022
Sales Consultant
Panji Rama Otomotif Indonesia
03.2021 - 04.2025
Account Manager
Amtiss
01.2018 - 04.2022
Business Executive
Allianz
01.2016 - 01.2017
Associate Unit Manager
Prudential
01.2015 - 01.2016
Business Consultant
Astra International BMW
01.2011 - 01.2015
Front Desk Agent (FDA)
Merzam Hotel
01.2010 - 01.2011
Bachelor - Hotel Tourism
Sahid Jaya University
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