Alexander Korom
Murtaugh
Summary
At Black Oil Company, I excelled as a Tire and Lube Assistant Manager, enhancing customer satisfaction and maintaining a positive work environment. Other responsibilities included: billing customers, taking product orders, organizing inventory, and preforming technician tasks. My adeptness in decision-making and conflict resolution, coupled with a commitment to service excellence, significantly contributed to our team's success. I specialize in team leadership and customer service, ensuring high-quality service.
Overview
5
5
years of professional experience
Work History
Tire and Lube Assistant Manager
Black Oil Company
08.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with the manager to ensure competitive pricing to customers, in both lube service and tire sales.
- Worked with wholesale dealers building business relationships to increase inventory, variety, and to lower pricing.
Education
Associate of Applied Science - Accounting And Bookkeeping
College of Southern Idaho
Twin Falls, ID05-2023
Skills
- Customer service
- Team leadership
- Decision-making
- Conflict resolution
- Adaptability and flexibility
- Professional and courteous
Timeline
Tire and Lube Assistant Manager
Black Oil Company
08.2019 - Current
Associate of Applied Science - Accounting And Bookkeeping
College of Southern Idaho
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