Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alexie Messick

Idaho Falls

Summary

Results-driven retail professional focused on enhancing customer engagement and satisfaction. Expertise in POS operations, inventory management, and maintaining store cleanliness, leading to improved performance during promotions. Proven track record in customer service and conflict resolution, fostering strong relationships to drive sales and create a welcoming environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Worker

Vickers western store
Idaho Falls
12.2024 - Current
  • Provided knowledgeable recommendations to assist customers with product selection.
  • Operated cash register and processed transactions efficiently using POS system.
  • Stocked shelves to maintain proper inventory levels and organized merchandise displays.
  • Resolved customer inquiries and issues to improve overall satisfaction.
  • Collaborated with team to achieve store goals and enhance service quality.
  • Maintained cleanliness of sales floor by sweeping, dusting, and emptying trash cans.
  • Participated in store promotions and events to effectively engage customers.
  • Greeted customers, identified needs, and suggested merchandise without pressure.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Helped customers by answering questions and locating merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Tanning Consultant

Suntancity
Idaho Falls
06.2023 - 10.2023
  • Assisted customers in selecting tanning products and services tailored to their needs.
  • Maintained cleanliness and organization of tanning beds and salon areas.
  • Educated clients on safe tanning practices and aftercare routines.
  • Operated tanning equipment while ensuring adherence to safety protocols.
  • Managed inventory of tanning supplies and notified management of low stock levels.
  • Provided friendly customer service, addressing inquiries and resolving concerns promptly.
  • Conducted routine maintenance checks on tanning equipment for optimal performance.
  • Maintained a clean and sanitary environment in the salon at all times.
  • Maintained knowledge of current sales, promotions and policies and answered customer questions.
  • Cleaned and sanitized tanning beds and rooms.
  • Resolved customer complaints promptly and professionally in accordance with company policy.
  • Advised clients on the best sunless tanning methods available in the salon.
  • Promoted and sold eyewear and swimwear products.
  • Educated customers on proper use of equipment and safety procedures for tanning beds.
  • Assisted customers with selecting the most suitable tanning package for their needs.
  • Opened and closed salon, hung up promotional signs and scheduled equipment maintenance.
  • Developed marketing strategies to increase brand awareness within the local community.
  • Trained new staff on tanning salon procedures, customer service, and sales techniques.
  • Utilized tanning salon software for client management, scheduling, and sales reporting.
  • Developed and maintained relationships with clients to encourage repeat business and referrals.

Education

High School Diploma -

Skyline High School
Idaho Falls, ID
05-2024

Skills

  • Customer service and support
  • Inventory management and control
  • POS system operation
  • Product recommendations and merchandising
  • Equipment maintenance and troubleshooting
  • Sales promotion strategies
  • Team collaboration and synergy
  • Conflict resolution techniques
  • Relationship building and management
  • Marketing strategy development
  • Staff training and development
  • Cleanliness and organization standards
  • Time management skills
  • Cash handling accuracy and integrity
  • Payment processing efficiency
  • Store cleanliness and upkeep
  • Stock replenishment processes
  • Merchandise display techniques
  • Seasonal display setup expertise
  • Register operation proficiency
  • Problem-solving abilities
  • Customer feedback management systems
  • Retail transaction processing skills
  • Loyalty program implementation knowledge
  • Fashion sense and styling expertise

Certification

I have certifications in the EMT they are - Basic Life Support, CPR training, I have the national work place readiness skills certification, I've completed FEMA, And stop the bleed course.

Timeline

Retail Worker

Vickers western store
12.2024 - Current

Tanning Consultant

Suntancity
06.2023 - 10.2023

High School Diploma -

Skyline High School

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Alexie Messick