Summary
Overview
Work History
Education
Skills
Personal Information
Software
Interests
Timeline
Generic
ALFIN FAKHRUL MUBIN

ALFIN FAKHRUL MUBIN

Hotelier
Kab. Tangerang,Banten

Summary

Experienced hospitality professional with 7+ years in front office operations, night auditing, income auditing, and event management. Bachelor's degree in English Literature, strong communication, and administrative skills. Seeking international opportunity in hospitality industry to contribute service excellence, financial accuracy, and leadership abilities. Eager to grow in dynamic hotel environment and support team in delivering exceptional guest experiences.

Overview

14
14
years of professional experience
8
8
years of post-secondary education
1
1
Language

Work History

CEO

PT Nusantara Events and Travel
08.2024 - Current
  • Created and directed a business focused on managing government events across Indonesia.
  • Led end-to-end event planning: concept development, vendor negotiation, budgeting, team coordination, on-site supervision, and post-event evaluation.
  • Managed a team of freelancers and vendors to execute events with 50–500+ participants.
  • Negotiated contracts and partnerships with venues, hotels, and tourism service providers.
  • Oversaw financial operations, including quotation, invoicing, and client billing.
  • Introduced travel services including private tour packages, group travel, and MICE arrangements.

Account Receivable

Hotel Santika Premiere Bintaro
10.2021 - 08.2023
  • Generated invoices efficiently.
  • Managed credit reminders.
  • Posted payments accurately to financial records.
  • Organized invoices systematically.
  • Generated banking records.
  • Managed guest deposit processes.
  • Performing various special projects as requested and assigned by management (Tax Audit, BPK Audit, Management External/Internal Audit)

Income Auditor

Hotel Santika Premiere Bintaro
11.2020 - 10.2021
  • Verified accuracy of PMS transactions by comparing them with physical bills and official receipts.
  • Reviewed miscellaneous and adjustment vouchers, manager checks, and rate discrepancies.
  • Reconciled revenues from PMS and Outlet Report on daily workbook to ensure accurate posting into PMS system.
  • Conducted thorough investigations of voided transactions.
  • Matched credit card collections against bank-provided lists.
  • Checking and finalizing daily room revenue report.
  • Doing journal
  • Oversaw collection and billing activities.
  • Executed monthly revenue closing processes.

Night Auditor

Hotel Santika Premiere Bintaro
02.2019 - 06.2020
  • Conducted physical verification of all transactions including City Ledger, Credit Card, and Cash.
  • Managed reconciliation of credit card transactions.
  • Conducted system checks for in-house guests, segmentation, and guest transactions.
  • Running Night Audit
  • Generated comprehensive Night Audit Daily Report.
  • In charged as an Income Audit
  • In charged as a General Cashier

Front Office & Night Auditor

POP! Hotels
02.2017 - 02.2019
  • Maintained high standards of guest services.
  • Coordinated check-in and check-out operations for guests.
  • Managed guest issues to maintain a positive experience.
  • Processed transactions and updated PMS.
  • Coordinated with relevant departments to address guest needs.
  • Handled walk-in, call, offline, and online travel agent reservations efficiently.
  • Reviewed and reconciled daily transactions during night shifts.
  • Generated detailed reports on daily revenue figures (DSR).

Guest Service Agent

The Ritz- Carlton Hotel, Pacific Place Jakarta
01.2011 - 01.2012
  • Daily Worker as a Bellboy, Concierge, Doorman, Night Concierge.
  • Escorting guest luggages to the room, newspaper, Arranging guest transportation, etc

Education

Bachelor Degree - English Litarature

Pamulang University
Banten
01.2012 - 04.2016

Vocational High School - Hospitality

SMIP Kharismawita
Depok
01.2008 - 04.2011

Skills

Hospitality & Front Office

Personal Information

Date of Birth: 04/12/94

Software

Odoo (Santika PMS and POS)

VHP (Front office PMS)

OPERA (PMS and POS)

Microsoft Office (Word,Excel,Power Points)

Interests

Hospitality and Travel Management

Traveling

Event Planning

Exploring Culinary Cultures

Languages

Timeline

CEO

PT Nusantara Events and Travel
08.2024 - Current

Account Receivable

Hotel Santika Premiere Bintaro
10.2021 - 08.2023

Income Auditor

Hotel Santika Premiere Bintaro
11.2020 - 10.2021

Night Auditor

Hotel Santika Premiere Bintaro
02.2019 - 06.2020

Front Office & Night Auditor

POP! Hotels
02.2017 - 02.2019

Bachelor Degree - English Litarature

Pamulang University
01.2012 - 04.2016

Guest Service Agent

The Ritz- Carlton Hotel, Pacific Place Jakarta
01.2011 - 01.2012

Vocational High School - Hospitality

SMIP Kharismawita
01.2008 - 04.2011
ALFIN FAKHRUL MUBINHotelier