Summary
Overview
Work History
Education
Skills
Certification
Skills Summary - Language Fluency
Timeline
Generic
ALIA WARASTANTRI

ALIA WARASTANTRI

Ops Risk, Information Technology & Business Continuity Management (BCM)
Jakarta Selatan,JK

Summary

Experienced professional with nearly 17 years in Internal Audit, Compliance, Internal Control, and Risk Management. Seeking a challenging Head of Bancassurance Risk and Control position at Manulife Indonesia. Proven track record in project participation, risk assessments, and future improvement recommendations. Strong interpersonal skills developed as 2nd Line of Defense, including conflict resolution, critical decision-making, communication, negotiation, and leadership abilities. Eager to contribute expertise to a dynamic team in an energetic environment.

Overview

18
18
years of professional experience
7
7
years of post-secondary education
3
3
Certifications

Work History

AVP - Ops Risk, Technology Risk & BCM

AIA Financial
07.2023 - Current
  • Performed day-to-day risk management activities (Ops Risk, Technology Risk & BCM), which include risk identification, risk & control assessment, control assurance, incident monitoring, and any other ad-hoc projects assigned by Regulators, Group Risk or Local Management;
  • Conducted risk management trainings and provided advisory services to various stakeholders to improve the Company’s overall risk culture and risk awareness;
  • Responsible for all periodic risk management reports (i.e., Risk Oversight Committee Reports, EXCO Risk Committee Reports, and Regulatory Reports);
  • Participated in company’s critical projects to support company strategic plan as advisory during design, development, implementation and post monitoring;
  • As member of several committees covering IT Committee, Investigation Complaint Committee (ICC), Third Party Management Committee, Data Committee and Regulatory Task Force Committee;
  • Analyzed data to identify areas of improvement, implementing changes that resulted in greater operational efficiency;
  • Successfully managed change within the organization, ensuring smooth transitions during periods of restructuring or process improvements;
  • Established, reviewed, and monitored policies & procedures that improved operational efficiency within the organization;
  • Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation;
  • Collaboration and engagement with other stakeholders to ensure controls have been set up to manage the risks and subsequently company's goals and business sustainability can be achieved.

SM – Ops Risk & Internal Control

AXA Mandiri Financial Services
01.2018 - 07.2023
  • Managing Ops and Technology Risk by performing risk identification, assessment and monitoring through Key Risk Indicator (“KRI”), incident report, risk profile and other tools to ensure that risks are still within company’s appetite;
  • Conduct internal control activities by choosing random sampling on certain transactions/processes to make sure that all risks have been captured and mitigated properly;
  • Managing Board of Risk Committee (“BRC”) and Local Risk Committee (“LRC”) in monthly basis;
  • As joint venture Company, AMFS ‘s Risk Management coordinate with Bank Mandiri’s Risk Management of to make sure alignment with the requirement (Integration Risk Management);
  • Involvement in the risk culture program to increase awareness on risk among all staff. Furthermore, assess the risk maturity level after the risk culture programs are rolled out;
  • Monitoring draft and new regulation issued by regulators and ensure that the requirement has been adopted;
  • Participating in several committees e.g., IT committee, Project committee, Procurement committee, Second line of defense, Data committee.
  • Worked well in a team setting, providing support and guidance.

Compliance Manager

FWD Life Indonesia
01.2016 - 01.2018
  • Regulatory Compliance - monitoring draft and new regulation issued by regulator and subsequently conduct gap analysis to identify the impacts to business and/or operational company;
  • Sale Compliance - handling complaint for possible agent misconduct by coordination with Legal team for further investigation and litigation;
  • AML&CFT officer - to assure that the business and operational processes have in line with the requirements and to prevent, detect and report any activities classified into suspicious transaction;
  • Training & Socialization - involvement in the risk culture program to increase awareness on risk among all staff;
  • Managing Data Privacy – performing assessment on data privacy impact assessment and any other topics relate to data;
  • Monitoring follow up of corrective action on existing processes that need to be improved through Group Risk Compliance (GRC) system;
  • Advisory for business and operational project such as product launching, system enhancement and other initiatives.

Compliance Assurance Manager

Prudential Life Assurance
01.2013 - 01.2016
  • Internal Review – performing internal control activities for support functions;
  • External Review – performing internal control for sales activities covering agency and bancassurance through visiting agency offices and branches of Prudential’s Bank Partners;
  • In charge in the establishment of internal control unit project for operational function (1.5 line of defense);
  • Spearheaded efforts to develop evaluation and measure performance to drive outcomes for goal attainment. Subsequently, identified, tracked and reported assessment schedules for company integration;
  • Regular meeting to discuss and update current issues – off site review based on data extraction from system especially for irregular trend and breach cases;
  • Producing the report to management and monitoring follow up of corrective action;
  • Reviewing standard operational procedures & comparing with external regulation (gap analysis);
  • Maintained up-to-date knowledge of industry regulations and trends, allowing for accurate assessments of client needs;
  • Streamlined assurance processes for improved accuracy and timely completion of projects.

Internal Audit Senior Manager – Wholesale Credit Audit

Bank Danamon Indonesia
01.2007 - 01.2013
  • Performed data analytics using advanced tools like ACL or IDEA software which led to better identification of patterns related inconsistencies;
  • Develop risk-based annual audit plan (evaluation of critical business systems and processes) that is aligned with the company’s objectives and outlines the key areas and processes that need to be audited;
  • Mitigated risks associated with fraud by designing and executing specialized audit tests targeting high-risk areas;
  • Execute audits of credit functions and departments within the company and ensure that all audits are completed in accordance with the established audit standards;
  • Developed strong relationships with clients, addressing concerns promptly and providing timely updates on progress throughout the engagement process;
  • Conducted walkthrough of various business processes, gaining an in-depth understanding of operations while identifying potential control weaknesses;
  • Develop recommendations and report audit findings and recommendations to the senior management, the Audit Committee, and the local regulator;
  • Monitor the implementation of audit recommendations and management's action plans;
  • Implement continuous improvements to audit methodologies, procedures, and controls to enhance efficiency and effectiveness;
  • Managed multiple engagements simultaneously, prioritizing tasks effectively to meet client deadlines consistently;
  • Mentored new hires within the department, offering guidance on day-to-day responsibilities as well as long-term career development opportunities within the field of auditing.
  • Supported external auditors during annual audits, providing requested information promptly and facilitating smooth communication between parties involved.
  • Leveraged knowledge gained from attending professional conferences to identify emerging risks impacting businesses'' operations.


Education

MBA -

University of Technology Sydney
Sydney
03.2004 - 05.2006

Bachelor of Arts -

Diponegoro University
Semarang
08.1997 - 04.2002

Skills

Organizational strategy development

Channel partner engagement

Effective change implementation

Regulatory framework design

Project oversight

Data analysis and reporting

Facilitating team cohesion

Certification

DRI International - BCM

Skills Summary - Language Fluency

English - Fluent

Indonesia - Native

Timeline

DRI International - BCM

12-2024

AVP - Ops Risk, Technology Risk & BCM

AIA Financial
07.2023 - Current

DPLK Certification

07-2020

Certified Risk Governance Professional (CRGP)

07-2018

SM – Ops Risk & Internal Control

AXA Mandiri Financial Services
01.2018 - 07.2023

Compliance Manager

FWD Life Indonesia
01.2016 - 01.2018

Compliance Assurance Manager

Prudential Life Assurance
01.2013 - 01.2016

Internal Audit Senior Manager – Wholesale Credit Audit

Bank Danamon Indonesia
01.2007 - 01.2013

MBA -

University of Technology Sydney
03.2004 - 05.2006

Bachelor of Arts -

Diponegoro University
08.1997 - 04.2002

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ALIA WARASTANTRIOps Risk, Information Technology & Business Continuity Management (BCM)