Alifi Salsabila
Parts Counter
Balikpapan
Summary
Experienced and dedicated administrative professional with a strong track record in communication, planning, and prioritization. Demonstrated proficiency in developing reports, managing emails, and updating job responsibilities as directed by superiors. Skilled in streamlining workflows to maximize team members' strengths. Proven leader with excellent organizational abilities. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
21
21
years of post-secondary education
Work History
Sales Counter & Administration Support
PT. Coates Services Indonesia
3 2023 - Current
- Serve customers regarding after sales support needs, service and repair needs for customer-owned units
- Assist customers with questions about products, benefits, and prices
- Recommended additional items to customers before completing orders and advising patrons of monetary totals.
- Contribute to inventory management, accurately tracking stock levels and ensuring availability of popular items. With over 1,950 types of spare parts, population.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Demonstrated reliability by consistently meeting deadlines for task completion.
- Ensured compliance with safety regulations during all counting tasks.
- Identified issues and developed solutions to improve quality control.
- With total revenue of around 14.6 billion in the period 2023-2024 and handling around 55 customers across Indonesia and ASEAN.
Logistics Officer
PT. Coates Hire Indonesia
09.2022 - 03.2023
- Coordinated with vendors to ensure goods were delivered on time
- Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
- Managed import/export documentation processes to ensure timely clearance of goods through customs, reducing potential delays or penalties.
- Maintaining product inventory levels
- Process sales, enter orders, issue products from inventory, and schedule customer deliveries
- Monitor export shipments as well as Serve customers at the counter or over the phone
- Developed logistical checklists to guide activities support.
Commercial Administrator
PT Cipta Krida Bahari
10.2021 - 09.2022
- Created, prepared and delivered reports to various departments
- Collected, validated and distributed information to employees
- Created, edited and forwarded spreadsheets and documents
- Answered high volume of phone calls and email inquiries
- Managed and reviewed filing and office systems
- Wrote reports, executive summaries and newsletters
- Built relationships with customers and community to establish long-term business growth.
Notary Public Assistant
Kantor Notaris Abdurrachim SH
01.2021 - 07.2021
- Collected and prepared pre-trial discoveries, records and evidence displays
- Managed administrative tasks for firm partners and associates
- Supported administration and research processes for civil litigation cases
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Created and managed office systems to efficiently deal with documentation
- Handled filing systems for both short and traditional real estate transaction
Education
Business Administration
Universitas Mulia
04.2001 - 01.2022
Vocational High School - Fashion Design
SMKN4 Balikpapan
05-2019
Skills
Business Correspondence
Explosive Device Identification
Emergency Preparedness
Leadership
Problem-Solving
Reporting skills
About - Summary
Well experienced in administration that offer excellent communication skills with co-workers and customers, planning, and prioritization proven through over 2 years of experience. Well-experienced in developing reports and business correspondence, managing emails, and updating job responsibilities in the order and on command of higher-ups. Good leadership skills with a proficiency in streamlining workflows to optimize personnel strengths.
Languages
English
Timeline
Logistics Officer
PT. Coates Hire Indonesia
09.2022 - 03.2023
Commercial Administrator
PT Cipta Krida Bahari
10.2021 - 09.2022
Notary Public Assistant
Kantor Notaris Abdurrachim SH
01.2021 - 07.2021
Business Administration
Universitas Mulia
04.2001 - 01.2022
Sales Counter & Administration Support
PT. Coates Services Indonesia
3 2023 - Current
Vocational High School - Fashion Design
SMKN4 Balikpapan
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