Alixandra Doffing
Ammon
Summary
Experienced with front desk operations, customer service, and administrative tasks. Utilizes strong organizational and multitasking abilities to maintain efficient office flow. Knowledge of effective communication and problem-solving techniques to support team objectives and enhance client experiences.
Overview
13
13
years of professional experience
Work History
Front Office Aide
Manual Solutions Physical Therapy
Idaho Falls, ID
09.2025 - Current
- Coordinated patient scheduling and managed appointment calendars to optimize office workflow.
- Implemented electronic health record management, enhancing data accuracy and retrieval efficiency.
- Provided front desk support, greeting patients, and ensuring a welcoming environment for visitors.
- Assisted in billing processes, verifying insurance information, and processing patient payments accurately.
- Streamlined communication between patients and therapists, improving overall patient satisfaction scores.
Department Manager
Lowe's
Idaho Falls, ID
10.2018 - 01.2020
- Ensured compliance with all safety regulations in the workplace.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Collaborated with other departments to ensure the smooth flow of operations across multiple teams.
Head Cashier
Lowe's
Idaho Falls, ID
09.2013 - 10.2018
- Ensured all cashiers were trained in store policies and procedures.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Monitored register drawers to ensure adequate change was available throughout each shift.
Education
High School Diploma -
Three Forks High School
Three Forks, MT05-2010
Bachelor of Science - Health Information Management
Western Governors University
Salt Lake City, UT05-2028
Skills
- Listening skills
- Problem-solving skills
- Time management
- Administrative skills
- Scheduling appointments
- Reception duties
Timeline
Front Office Aide
Manual Solutions Physical Therapy
09.2025 - Current
Department Manager
Lowe's
10.2018 - 01.2020
Head Cashier
Lowe's
09.2013 - 10.2018
High School Diploma -
Three Forks High School
Bachelor of Science - Health Information Management
Western Governors University