Alizia Gavica
Boise
Summary
Dynamic and dedicated professional with lifeguard certification and strong communication skills, honed at Hillcrest Country Club. Proven ability to enhance customer engagement and ensure safety through effective problem-solving and teamwork. Recognized for leadership in training new staff and maintaining high standards of facility management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Hillcrest Country Club Swimming Pool
05.2024 - 08.2025
- Assisted in organizing recreational programs, enhancing customer engagement
- Collaborated with team members to maintain a safe and welcoming environment
- Provided training support for new lifeguards, fostering teamwork and efficiency
- Maintained accurate records of incidents and daily attendance for management review
Front Desk Receptionist
Lazy Boy
06.2024 - 05.2025
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Answered multi-line phone system, directing calls to appropriate departments promptly.
- Coordinated appointment scheduling, optimizing front desk workflow and enhancing customer service experience.
- Maintained accurate visitor logs and records for security and operational efficiency.
Ice Rink Attendant
Idaho Iceworld
11.2023 - 03.2024
- Assisted patrons with skate rentals and equipment fitting.
- Maintained cleanliness and safety of ice rink facilities.
- Monitored rink conditions to ensure optimal skating experience.
- Provided directions and support for special events and public sessions.
Lifeguard
City Of Boise, Parks And Recreation
05.2022 - 08.2023
- Monitored pool activities to ensure safety and compliance with regulations
- Responded swiftly to emergencies, performing first aid and CPR as needed
- Enforced facility rules and provided guidance to patrons on safety practices
- Conducted regular inspections of pool equipment for functionality and cleanliness
Education
High School Diploma -
Timberline High School
Boise, IDBachelor of Arts - Elementary Education
University of Hawaii At Manoa
Honolulu, HI05-2029
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- Patience and empathy
- Team collaboration
Certification
- First Aid/CPR Certified
Timeline
Front Desk Receptionist
Lazy Boy
06.2024 - 05.2025
Lifeguard
Hillcrest Country Club Swimming Pool
05.2024 - 08.2025
Ice Rink Attendant
Idaho Iceworld
11.2023 - 03.2024
Lifeguard
City Of Boise, Parks And Recreation
05.2022 - 08.2023
High School Diploma -
Timberline High School
Bachelor of Arts - Elementary Education
University of Hawaii At Manoa