Allison Crain
Coeur D'Alene
Summary
Hi! I have 12 years of customer service at various jobs ranging from serving, hosting, lead barista roles, reception/admin, retail, and bar settings. One of my greatest qualities I've acquired over this time is maintaining effective work through fast paced situations, with a positive attitude. I'm great at attending to individual customer and overall team needs. I will consistently bring a strong work ethic to every shift and do my part in helping a business grow.
Overview
3
3
years of professional experience
Work History
Beertender
Post Falls Brewing Company
Post Falls, ID
12.2025 - 06.2026
- Had knowledge on all of our beers, maintained service to over a dozen tables at once, constantly on the go while also providing great customer service to customers, performed many closing duties every night, managed the till/money throughout my shift, kept things exceptionally clean while working.
- Always provided customers with a warm welcome, got their drinks to them fast, and made many new relationships with regulars.
Lead Barista
Mugsy's Espresso
Post Falls, ID
03.2023 - 04.2024
- Opened and closed the stand independently, in charge of the till every shift, keeping track of supplies and ordering inventory, memorized every drink order, maintained cleanliness through every shift.
- Delivered high speed, thorough work consistently, helped bring new drink/marketing ideas to the table, had a leading role and trained new employees.
Education
Elementary Education
North Idaho College
Coeur D'alene, IDSkills
- Fast paced, hard worker
- Excellent teamwork skills
- Take pride in the ability to build relationships with customers
- Positive, outgoing personality
Timeline
Beertender
Post Falls Brewing Company
12.2025 - 06.2026
Lead Barista
Mugsy's Espresso
03.2023 - 04.2024
Elementary Education
North Idaho College
References
- Emily Roop (425) 760-8095
- Jess DeChene (509) 304-8106