Allison Eagle
Nampa
Summary
Detail-oriented and highly motivated professional with a Bachelor of Science in Workplace Training and Leadership. Proven experience in leadership, team training, customer service, and healthcare operations. Strong ability to manage fast-paced environments, lead teams, and improve processes while maintaining high standards of service and compliance. Recognized for strong communication skills, adaptability, and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Fulfillment (Seasonal)
Target
10.2025 - 01.2026
- Accurately picked and prepared customer orders within strict time limits
- Maintained organization and efficiency in a fast-paced retail environment
- Restocked shelves and supported overall store operations
Patient Access Specialist
St. Luke’s Hospital
09.2021 - 09.2022
- Registered patients in a high-volume Emergency Room setting during overnight shifts
- Ensured strict compliance with HIPAA and patient confidentiality standards
- Operated hospital switchboard and directed calls appropriately
- Coordinated and announced emergency codes (Code Blue, Code Gray, etc.)
- Completed outpatient registrations for labs, imaging, and specialty procedures
- Assisted with same-day surgery registration and patient scheduling
- Maintained accuracy and efficiency in patient data entry and documentation
Guest Advocate
Target
08.2020 - 09.2021
- Delivered exceptional customer service across cashiering, returns, and self-checkout
- Trained new employees on systems, policies, and customer service standards
- Managed drive-up orders and ensured timely and accurate fulfillment
- Handled customer concerns and resolved issues professionally
Sales Associate
Rue21
09.2019 - 08.2020
- Assisted customers with product selection and provided styling recommendations
- Restocked merchandise and maintained visual store standards
- Supported inventory and freight processing
Restaurant Manager
Little Classroom Café & Pizzeria
06.2019 - 06.2020
- Managed daily restaurant operations, including inventory ordering, budgeting, and staff supervision
- Developed and maintained employee schedules to ensure full coverage and efficiency
- Trained and mentored supervisors and staff, improving team performance and service quality
- Handled equipment issues and coordinated timely resolutions to minimize downtime
- Oversaw financial processes including cash handling, reconciliation, and reporting
Supervisor
Little Classroom Café & Pizzeria
01.2018 - 06.2019
- Supervised shift operations and ensured all tasks were completed accurately and on time
- Trained new employees on procedures, customer service, and expectations
- Communicated operational needs and updates to upper management
- Managed cash drawers and ensured accurate balancing at end of shifts
Calf Feeder
Zollinger Farms
12.2017 - 06.2018
- Provided daily care for livestock, including feeding and monitoring health
- Administered vaccinations and ensured proper nutrition for newborn calves
- Maintained cleanliness and organization of feeding areas
Server
Little Classroom Café & Pizzeria
08.2017 - 01.2018
- Provided high-quality customer service in a fast-paced environment
- Took orders, prepared food, and ensured timely delivery to customers
- Maintained cleanliness and organization of dining and service areas
Education
Bachelor of Science - Workplace Training and Leadership
Idaho State University
05.2026
Associate of Arts - Liberal Arts
College of Southern Idaho
05.2024
High School Diploma - undefined
Declo High School
05.2018
Skills
- Team Leadership & Supervision
- Employee Training & Development
- Customer Service Excellence
- Healthcare Administration Support
- Process Improvement & Organization
- Conflict Resolution & Communication
- Time Management & Multitasking
- Compliance & Confidentiality (HIPAA)
Timeline
Fulfillment (Seasonal)
Target
10.2025 - 01.2026
Patient Access Specialist
St. Luke’s Hospital
09.2021 - 09.2022
Guest Advocate
Target
08.2020 - 09.2021
Sales Associate
Rue21
09.2019 - 08.2020
Restaurant Manager
Little Classroom Café & Pizzeria
06.2019 - 06.2020
Supervisor
Little Classroom Café & Pizzeria
01.2018 - 06.2019
Calf Feeder
Zollinger Farms
12.2017 - 06.2018
Server
Little Classroom Café & Pizzeria
08.2017 - 01.2018
Associate of Arts - Liberal Arts
College of Southern Idaho
High School Diploma - undefined
Declo High School
Bachelor of Science - Workplace Training and Leadership
Idaho State University