Allison Jones
Boise
Summary
Highly organized and detail-oriented professional with experience in financial management, client relations, and office administration. Skilled in streamlining processes, maintaining accurate records, and delivering exceptional customer service. Proficient in Microsoft Office Suite and QuickBooks, with strong problem-solving and organizational skills. Seeking a part-time opportunity to leverage my skills and contribute to a successful team.
Overview
9
9
years of professional experience
Work History
Office Manager
Paul's Gutter Systems, LLC
01.2024 - Current
- Managed comprehensive financial operations, including payroll processing, accounts payable/receivable, and tax compliance, ensuring accuracy and adherence to regulatory standards.
- Maintained meticulous financial records, reconciling accounts, processing invoices, generating detailed reports, and creating accurate job estimates to support informed management decisions.
- Delivered exceptional customer service in person, via phone, and email, resolving inquiries and ensuring satisfaction.
- Streamlined office and financial processes through efficient filing and organizational improvements.
- Ensured the confidentiality and security of sensitive company documents and personnel records, adhering to strict privacy protocols.
General Manager
Java Downtown Boise
04.2016 - 10.2022
- Oversaw daily restaurant operations, including hiring, scheduling, and employee performance reviews, while also streamlining inventory management to minimize discrepancies.
- Developed and implemented new menu items, enhancing customer satisfaction.
- Streamlined administrative processes, ensuring accurate documentation.
- Delivered excellent customer service, resolving complaints and building strong client relationships through social media and direct communication.
- Maintained strong professional relationships with vendors, accountants, and owners, ensuring accuracy and professionalism in all communications.
Education
High School -
Wood River High School
01.2015
Skills
- Financial Management/Bookkeeping
- Customer Service/Client Relations
- Communication/Interpersonal Skills
- Microsoft Office Suite Proficiency
- QuickBooks Proficiency
- Problem-Solving/Critical Thinking
- Time Management/Organization
- Leadership/Team Collaboration
Timeline
Office Manager
Paul's Gutter Systems, LLC
01.2024 - Current
General Manager
Java Downtown Boise
04.2016 - 10.2022
High School -
Wood River High School
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