Dynamic professional excelling in customer service and phlebotomy. Adept at schedule management and problem-solving, enhancing operational efficiency. Successfully trained new employees, and boosted team efficacy. First aid and CPR certified, ensuring safety and reliability in diverse roles. Passionate about fostering positive environments, and achieving excellence.
Overview
29
29
years of professional experience
Work History
Pharmacy Technician
Inclusive Care Clinic Pharmacy
Pocatello
08.2025 - 08.2025
Assisted pharmacists in accurately preparing and dispensing medications while maintaining compliance with regulations.
Organized and restocked pharmacy supplies to ensure inventory efficiency and availability.
Processed prescription orders through pharmacy management software, enhancing operational flow.
Educated patients about medications and addressed inquiries to promote understanding.
Collaborated with healthcare professionals to optimize patient care through effective communication.
Managed patient records and documentation to maintain accuracy and confidentiality.
Conducted blood draws using sterile techniques, ensuring patient safety throughout the process.
Maintained cleanliness and organization of work areas, adhering to safety protocols.
Assisted in maintaining organized filing systems for easy document retrieval.
Completed day-to-day duties accurately and efficiently.
Handled customer inquiries via phone and email with professionalism.
Utilized office software to create documents and perform data entry tasks.
Maintained cleanliness and organization of the workspace to enhance productivity.
Collaborated with team members to streamline administrative processes effectively.
Greeted visitors and customers in a friendly, professional manner.
Answered phone calls and directed them to the appropriate personnel.
Scanned documents into digital format for storage purposes.
Performed data entry tasks with accuracy and speed.
Updated customer contact information in the system database.
Nanny
Family Members
Pocatello
06.2011 - 08.2025
Supervised daily activities and ensured children's safety during playtime.
Assisted with homework and educational activities to support learning.
Organized playdates and outings to promote social skills and interaction.
Managed daily schedules, including nap times and extracurricular activities.
Communicated regularly with parents about children's progress and behavior.
Maintained a clean and safe environment for children's activities.
Created an atmosphere of trust between myself and both the family and the kids I cared for.
Transported children to school, extracurricular activities, and appointments when needed.
Tended to children's general needs while providing supervision for safety in day-to-day activities.
Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
Followed routines to foster stability and structure in children's lives during parental absences.
Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
Bartender
Club 91
Pocatello
08.2008 - 07.2011
Crafted beverages in line with recipes and customer preferences to enhance satisfaction.
Maintained bar cleanliness, ensuring equipment and glassware were spotless.
Engaged customers to provide exceptional service and establish rapport.
Managed inventory through supply restocking and shortage tracking.
Coordinated with kitchen staff for efficient peak-hour service.
Accurately processed payments using the bar register.
Enforced health regulations in beverage preparation.
Trained new bartenders on operational procedures and service skills.
Office Manager
Barlow's
Pocatello
07.1996 - 03.2008
Managed office operations to ensure efficient daily functioning.
Oversaw inventory management and procurement of office supplies.
Trained new employees on policies and procedures to enhance compliance.
Maintained accurate filing systems for documents and records.
Answered phone calls, routed mail, and coordinated courier services for effective communication.
Tracked invoices and payments, ensuring accuracy of accounts receivable and payable.
Monitored overdue payments and contacted clients promptly regarding outstanding accounts.
Implemented organization strategies to support efficiency and performance objectives.
Support Worker/Customer Service (Voluntary on Part-Time) at AKOD PHARMACY AND CARE CLINICSupport Worker/Customer Service (Voluntary on Part-Time) at AKOD PHARMACY AND CARE CLINIC