ALMAIDHA SAKINA
Bekasi
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
9
9
years of professional experience
Work History
Cashier
Restaurant Xiang Yu Ren Jia
Sedayu City, Kelapa Gading, Jakarta Timur
09.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to manage inventory levels and restock merchandise as needed.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Supervisor
Restaurant Rasa Makanan China
Cengkareng, Jakarta Barat
12.2024 - 09.2025
- Coordinated staff schedules, optimizing team performance during peak service hours.
- Trained new employees on service protocols and menu knowledge for effective customer engagement.
- Monitored inventory levels, facilitating timely ordering of supplies to maintain operational efficiency.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Private Tutor
Remote
01.2017 - 05.2021
- Adapted teaching methods based on diverse learning styles and preferences.
- Implemented study techniques that improved students' confidence and academic skills.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Education
High School Diploma -
SMA Negeri 14 BEKASI
Bekasi, Indonesia05-2024
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Written and verbal communication
- Time management skills
- Cleaning and sanitizing
Languages
English
Professional Working
Chinese (Mandarin)
Elementary
Timeline
Cashier
Restaurant Xiang Yu Ren Jia
09.2025 - Current
Supervisor
Restaurant Rasa Makanan China
12.2024 - 09.2025
Private Tutor
01.2017 - 05.2021
High School Diploma -
SMA Negeri 14 BEKASI