Summary
Overview
Work History
Education
Skills
Bulu Tangkis
Timeline
AccountManager
Alu Trisetiawan

Alu Trisetiawan

Operation Transport Manager
Bekasi,JB

Summary

Dynamic leader with a proven track record at PT SUMBER JAYA MANDIRI TRANSPORTASI, excelling in operations management and team leadership. Achieved significant revenue growth through strategic planning and enhanced client relations. Skilled in P&L management and fostering high-performing teams, driving operational excellence while maintaining exceptional customer satisfaction.

Overview

7
7
years of professional experience

Work History

General Manager

PT SUMBER JAYA MANDIRI TRANSPORTASI
02.2023 - 05.2025
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.

Director

PT INTI LOGISTIK ABADI
12.2021 - 01.2023
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
  • Expanded into new markets, conducting thorough market analysis and establishing key local partnerships.
  • Improved team morale and productivity by implementing comprehensive professional development program.

Operations Manager

PT BIDUK ANUGERAH SEJAHTERA
12.2019 - 10.2021
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Increased profit by streamlining operations.
  • Analyzed and reported on key performance metrics to senior management.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Executive Administrative Assistant

PT METRO EXPRES INTERNATIONAL
01.2018 - 11.2019
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Organized and updated schedules for executives.
  • Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
  • Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.

Education

High School Diploma -

Sekolah Menenga Kejuruan Giri Taruna
Bogor
04.2001 -

Skills

Operations management

Bulu Tangkis

Pernah juara kabupaten pada masa sekolah, di lebak banten. 

Timeline

General Manager

PT SUMBER JAYA MANDIRI TRANSPORTASI
02.2023 - 05.2025

Director

PT INTI LOGISTIK ABADI
12.2021 - 01.2023

Operations Manager

PT BIDUK ANUGERAH SEJAHTERA
12.2019 - 10.2021

Executive Administrative Assistant

PT METRO EXPRES INTERNATIONAL
01.2018 - 11.2019

High School Diploma -

Sekolah Menenga Kejuruan Giri Taruna
04.2001 -

Similar Profiles

CREATE PROFILE
Alu TrisetiawanOperation Transport Manager