Alyssa Cooper
Pocatello
Summary
Aspiring legal professional with a Bachelor of Art degree and legal experience in diverse environments. Known for effective collaboration and achieving results under pressure. Experienced in legal research and writing, with keen ability to adapt to changing legal needs. Seeking admission to University of Idaho College of Law to refine my analytical and advocacy skills, and prepare for a fulfilling career in the legal profession.
Overview
5
5
years of professional experience
Work History
Personal Support Professional
Consumer Direct Care
06.2020 - Current
- Implemented behavior modification strategies to address challenging client behaviors, resulting in a more stable environment.
- Collaborated with multidisciplinary teams to develop customized care plans addressing specific client requirements.
- Delivered exceptional respite care for family caregivers, allowing them time for self-care and rejuvenation.
- Assisted clients in managing medications, contributing to better health outcomes.
Shift Supervisor
Crumbl Cookies
06.2024 - 10.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Paralegal Intern
EchoHawk and Olsen
01.2024 - 05.2024
- Collaborated with attorneys and paralegals to complete tasks efficiently and meet deadlines consistently.
- Conferred with clients and other involved parties to gather and track case information.
- Adhered to privacy laws to avert possible information breaches and protect client data.
- Drafted and revised legal documents for accuracy, consistency, and compliance with applicable laws.
- Enhanced legal research efficiency by utilizing advanced search techniques and legal databases.
- Assisted lawyers with materials preparation for internal and external training events.
Sales Associate
Family Fun Party and Balloons
05.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Part-Time Manager
Claire's
10.2022 - 12.2022
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Baker
Sodamix
04.2022 - 10.2022
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Managed customer service operations, including taking orders and resolving complaints.
Paralegal
Murdoch Law Office
01.2022 - 05.2022
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
Education
Bachelor of Arts - Political Science
Idaho State University
Pocatello, ID05-2025
Associate of Applied Science - Paralegal Studies
Idaho State University
Pocatello, ID05-2024
Skills
- Confidentiality and privacy
- Client communication
- Problem-solving skills
- Legal research
- Legal writing and document drafting
- Documentation and reporting
- Legal compliance
- Case management
- Court filing
- Understanding of court system and legal terminology
Timeline
Shift Supervisor
Crumbl Cookies
06.2024 - 10.2024
Paralegal Intern
EchoHawk and Olsen
01.2024 - 05.2024
Sales Associate
Family Fun Party and Balloons
05.2023 - 10.2023
Part-Time Manager
Claire's
10.2022 - 12.2022
Baker
Sodamix
04.2022 - 10.2022
Paralegal
Murdoch Law Office
01.2022 - 05.2022
Personal Support Professional
Consumer Direct Care
06.2020 - Current
Bachelor of Arts - Political Science
Idaho State University
Associate of Applied Science - Paralegal Studies
Idaho State University
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