Amalia Vebriani

• Lead All Business all services (360 Marketing including ATL & Digital) in RedComm think as well as their partner to address their needs and help to achieve their goals / KPI
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
• Strive internal team to pull out our digital campaign and meet client’s expectations and assist with the formulation of KOL marketing strategies
• Ensure the timely and successful delivery to achieve the KPI
  Involved in idea conceptualization, strategic discussion, communication, planning, and execution for all integrated Influencers Marketing
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Involved in idea conceptualization, strategic discussion, communication, planning, and execution for all integrated Influencers Marketing

Client Handled:

SEIN Samsung Indonesia, Astra International, realme, BCA, ShopTokopedia, TikTokshop Malaysia, MAP Group (Kids & Sport Category)

• Strive internal team to pull out our digital campaign and meet client's expectations and assist with the formulation of marketing strategies
• Ensure the timely and inquiries and requests from clients and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly delivery to achieve the KPI
• Involved in idea conceptualization, strategic discussion, communication, planning, and execution for all integrated Influencers Marketing
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Developed customized account plans for clients to help them achieve their business goals.

Client Handled :

Dedicated for L'Oréal Group

• Acting as a Business Partner as well as their thinking partner to address their needs and help to achieve their goals
• Operating as the lead point of contact for any and all matters specific to our accounts
• Served as an essential point of contact between clients and internal teams, facilitating clear communication channels that expedited project timelines.
• Managed new account onboarding process, ensuring a smooth transition for clients into the company''s services.
• Increased client satisfaction by promptly addressing concerns and providing effective solutions.
• Collaborated with cross-functional teams to develop strategies for account growth and retention.
• Negotiated prices, terms of sales and service agreements.

Client Handled:

XL Axiata, Lion Wings (Hers Protex, Emeron), Danome (SGM Complete & ENUTRI)

• Handing Digital Services for dedicated brand Mayora Group
• Support the Account Manager in daily tasks and interactions with the client.
• Handle the day-to-day administration of the account, including internal and client WIP, workflow control, meetings, minutes, estimates, and records, under the direction of the Account Manager.
• Manage work in progress in an appropriate manner and keep the team informed, recognizing issues early and preempting them.
• Develop a thorough understanding of the client's brand and its competitive environment.
• Write the brief clearly under the supervision of the Account Director.
• Work with internal stakeholders to get things done on time, within budget, and at the right quality, including peers across departments.
• Ensure clients are efficiently charged for the work the agency has performed.
• Develop a strong relationship with the client and ensure they are kept in the loop with work in progress.
• Prepared documentation, finalized sales and maintained records.
• Analyzed data to discover trends, informing market strategies, and objectives.

Client Handled :

Dedicated Mayora Group (Torabika, Bakmi Mewah, Mie Gelas, Slai Olay, Roma, Beng Beng)